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Summary of reviewsDays Inn Southampton Rownhams enjoys a strategic location close to the M27 motorway, offering convenient access to key destinations such as Paultons Park and Peppa Pig World. This makes it an excellent choice for families and travelers using the Southampton docks or ferry ports. The hotel is near essential services, including WH Smith, Costa and McDonald's, enhancing its practicality for stopovers and long journeys with ample free parking. Despite occasional navigation issues with the postcode, the quiet surroundings and value for money are frequently praised, making it a recommended option for both short stays and convenient stopovers.
The rooms at Days Inn Southampton Rownhams are generally appreciated for their spaciousness, cleanliness and comfort. Guests commend the large, sturdy beds, tea and coffee making facilities and good quality showers. While some rooms appear dated and in need of refurbishment, the overall affordability and suitability for family stays, sometimes with upgrades to family suites, are significant positives. However, issues such as broken fixtures, temperature control and occasional cleanliness problems are noted as areas needing improvement.
The hotel's cleanliness receives mixed reviews. Many guests appreciate the clean, tidy and spacious rooms, praising the hotel for its overall cleanliness and professional staff. Despite these positive remarks, some concerns about dirty floors, mould in bathrooms and outdated fixtures highlight a need for more consistent housekeeping.
The staff at Days Inn Southampton Rownhams are frequently praised for their friendliness and professionalism, contributing to a warm and welcoming atmosphere. Instances of exceptional customer service, particularly at the reception, enhance the guest experience. However, occasional reports of delays and inconsistent service suggest room for improvement.
The free WiFi offered at the hotel draws mixed reactions with guests appreciating its availability but often finding the connection unreliable and difficult to access. Ongoing upgrades aimed at improving the WiFi service are mentioned, although current issues impact overall satisfaction.
For families, the hotel is ideal, particularly for visits to Peppa Pig World and features family-friendly rooms and good facilities. While some mention small rooms and uncomfortable sofa beds, the value for money and overall positive experience for families are evident.
The beds are generally comfortable with many guests noting a good night's sleep. Recent mattress upgrades receive positive feedback, though issues with cleanliness and the comfort of pillows and sofa beds highlight some inconsistencies.
In terms of accessibility, reviews are mixed. Spacious rooms are appreciated, but the lack of a lift, impractical bathroom layouts and inadequate service for guests with disabilities are problematic. The hotel could benefit from improvements in these areas to enhance accessibility.
Additionally, the hotel provides pet-friendly accommodations with helpful amenities for pets, though some guests noted room smells and suggested a lower charge for small dogs.
Overall, Days Inn Southampton Rownhams delivers a satisfactory experience that aligns with its three-star rating, offering basic, affordable and strategically located facilities suitable for budget-conscious travelers.
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