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Summary of reviewsCity Express Junior by Marriott Toluca Aeropuerto is highly regarded for its strategic location near Toluca Airport, making it an ideal choice for travelers with early morning or late-night flights. The convenience of easy access to the airport, key destinations and the Sendero shopping center, along with a favorable price-quality ratio, adds to the overall positive experience.
Guests frequently commend the hotel for its friendly and attentive staff with special mentions for receptionists like Lupita and Karen, who ensure a smooth check-in and check-out process. The staff's readiness to assist and their consistent provision of excellent service significantly contribute to the hotel's welcoming atmosphere.
While the breakfast receives mixed reviews, it is appreciated for its convenience and early start time with several guests finding it delicious and varied. Some improvements are suggested in terms of variety and consistency, but the inclusion of the breakfast as part of the stay and the availability of 24-hour coffee and tea are seen as added benefits.
The rooms, though compact, are noted for their comfort and cleanliness, making them suitable for short stays or solo travelers. Comfortable beds and reliable in-room WiFi are significant positives, although some guests pointed out issues with room size, cleanliness and amenities like shower pressure and insulation from noise.
Cleanliness is a strong point with many guests praising the spotless condition of the hotel, contributing to a comfortable and pleasant experience. However, there are occasional comments about areas needing improvement both in the rooms and the restaurant.
Overall, City Express Junior by Marriott Toluca Aeropuerto is a preferred choice for its convenient location, welcoming staff and comfortable accommodations, making it a recommended option for travelers visiting Toluca, especially for short stays.
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