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Summary of reviewsThe Alexandre FrontAir Congress receives overall positive feedback from guests, emphasizing its strategic location, excellent dining options and comfortable accommodations. Being situated just minutes from El Prat airport, the hotel is particularly favored for short stays by travelers with early flights or layovers. The free shuttle service to and from the airport adds to its convenience and its proximity to shopping centers and restaurants further enhances its appeal. Staff are generally described as friendly, helpful and professional, contributing positively to the guest experience despite some inconsistencies in service.
The hotel's breakfast receives commendable reviews for its delicious and varied offerings, including fresh fruits, cold cuts and pastries. While there are occasional criticisms regarding variety and quality, most guests find it satisfying and good value for money. Dinner service is also well-regarded, providing a diverse and reasonably priced menu that caters to a wide range of tastes with compliments often extending to the professional and friendly restaurant staff.
The rooms stand out for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds and the contemporary decor, though some minor updates and occasional noise issues were noted. Cleanliness is generally praised across the hotel, from rooms and bathrooms to common areas and the parking lot, reflecting the hotel's commitment to maintaining a tidy environment.
Despite the praise, the hotel's WiFi service is a consistent point of contention with many guests reporting weak or unstable connectivity. However, the gym and spa facilities receive high marks for their well-maintained and relaxing environments. The spa, although requiring an additional fee, is highly regarded for its comprehensive amenities, including a giant hot tub, sauna, steam room and professional massage services.
Parking options are another highlight with ample free parking available in front of the hotel and additional secure underground parking for a fee. This adds significant convenience for guests traveling by car.
Overall, the Alexandre FrontAir Congress provides a comfortable and convenient stay, particularly for travelers prioritizing airport accessibility. While there are areas for improvement, particularly with WiFi and service consistency, the positive aspects of the hotel's amenities and staff largely contribute to a pleasant guest experience.
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