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Summary of reviewsHotel Santa Maria garners widespread acclaim for its strategic location and exceptional services. Located conveniently near the Campanario shopping center and close to the airport, guests appreciate the easy access to shopping, dining and transportation options. The neighborhood is both commercially vibrant and quiet, providing a pleasant environment for travelers.
The hotel's breakfast offerings receive high praise for being both delicious and plentiful with guests consistently describing it as excellent and comprehensive. The inclusion of breakfast in the stay further enhances the overall experience for visitors.
Rooms at Hotel Santa Maria, while frequently noted as small, are lauded for their cleanliness and comfort. Guests appreciate the cozy atmosphere and well-maintained spaces, despite some minor inconveniences such as room size, noise from traffic and a lack of certain amenities like hooks for towels or additional lighting.
Cleanliness is a standout feature with both rooms and bathrooms being kept immaculate, contributing to a comfortable stay for guests.
One of the hotel's most highlighted attributes is its staff, who are frequently described as friendly, helpful and extremely accommodating. The personnel's dedication to excellent customer service greatly enhances the guest experience, even though there was a minor mention of occasional loud laughter. Overall, the combination of a prime location, delicious breakfast, clean and comfortable rooms and superb staff service makes Hotel Santa Maria a favored choice among visitors.
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