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Summary of reviewsHotel Durao enjoys a strong reputation for its outstanding location, combining tranquility with accessibility. Its proximity to supermarkets, pharmacies and a shopping center, along with its closeness to Viseu city center, make it ideal for convenient access to daily needs and dining options. Guests appreciate the quiet surroundings, private parking and easy access to main roads, making it especially suitable for travelers with cars.
The breakfast at Hotel Durao is a highlight for many guests, featuring a varied and hearty buffet with options such as eggs, bacon, cold cuts, yogurt, fresh juices and quality coffee. Guests commend the balance and range of choices with friendly staff ensuring constant replenishment and a welcoming dining experience. Despite a few mentions of simplicity in the selection, the overall feedback emphasizes a delicious and fresh start to the day.
Dinner services also receive positive remarks with guests praising the quality and value offered at the hotel’s restaurant, despite occasional comments about the ambiance. Dishes are well-cooked and satisfying, enhancing the dining experience overall.
The rooms at Hotel Durao have been favorably received for their recent renovations, boasting modern amenities, spacious layouts and comfortable beds. Newly remodeled bathrooms and ample storage space add to the comfort, while the cleanliness and neatness of the rooms further elevate the stay experience. Although some rooms have older furniture, the majority of guests appreciate the cozy and well-maintained environment.
Cleanliness is a strong point at Hotel Durao with many reviews emphasizing the impeccable hygiene and tidy conditions maintained throughout the hotel. Guests feel comfortable and well cared for, attributing the pleasant atmosphere to the diligent cleaning services.
Staff at Hotel Durao are consistently praised for their friendliness, professionalism and helpfulness. From the receptionists to the cleaning team, the staff’s dedication to excellent customer service significantly enhances the guest experience. Personalized touches and efficient service make guests feel welcome and cared for.
Though free Wi-Fi is available throughout the hotel, several guests have noted that the signal strength can be weak, particularly in the rooms. This is an area where improvements could be made.
Hotel Durao excels as a family-friendly destination, offering clean and comfortable family rooms and facilities that cater to guests of all ages. The welcoming atmosphere and positive experiences draw many families back for future stays.
In terms of bedding, while many guests find the beds to be comfortable, some have pointed out issues with hard mattresses and high pillows. Nonetheless, the spacious rooms and overall restful sleep provided by the beds are noted by many.
As a three-star hotel, Hotel Durao surpasses expectations with its cleanliness, quality service and value for money. Guests frequently describe it as a great quality three-star hotel with some aspects even likened to a five-star experience, particularly the breakfast. Many guests express their intention to return, indicative of the hotel's favorable impression.
Overall, Hotel Durao stands out for its cleanliness, service quality and value, making it a highly recommended choice for travelers seeking comfort and convenience in Viseu.
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