7,258,491 hotelsin 60 categories
4-Star Hotels in Santiago
77 HOTELS IN AND AROUND SANTIAGORanking can be influenced by the commissions we receive.
$
+3
4 Star
Located in the exclusive Vitacura neighborhood, this hotel offers modern amenities and a convenient location. It has a restaurant, free parking, and comfortable rooms, making it a solid option for travelers seeking a blend of comfort and accessibility.
$
+3
4 Star
This hotel boasts a prime location in El Bosque, a bustling business district. It offers stylish rooms, a rooftop pool, and a fitness center. The hotel is well-suited for business travelers, with extensive meeting facilities and convenient access to corporate offices.
Summary of reviews related to the '4 Star' category
Radisson Blu Plaza El Bosque Santiago presents itself as a solid four-star hotel, emphasizing its good service, great location and generally clean and comfortable accommodations. Most of the reviews highlight the friendly and helpful staff with excellent reception personnel earning particular praise. The hotel features luxurious suites and standard rooms with amenities expected of a four-star establishment, providing a good balance of luxury and value for the price.
Guests frequently compliment the luxurious standards and four-star comfort, mentioning new facilities and exquisite comfort in the suites. The quality of the hotel supports its status as a good choice for business travelers due to the four-star amenities and the good location which offers great views.
However, some areas fall short of expectations for a hotel of this category. Issues raised include low-quality toilet paper, limited breakfast options, particularly for those with gluten intolerance and occasional difficulties in contacting the staff. Some reviews suggest that the facilities are basic and that the hotel feels noisy and dated, which detracts from the overall luxurious impression.
Overall, Radisson Blu Plaza El Bosque Santiago is recommended for short stays, offering a comfortable and friendly environment with a good level of service, despite needing improvements in certain areas to fully meet four-star standards.
Guests frequently compliment the luxurious standards and four-star comfort, mentioning new facilities and exquisite comfort in the suites. The quality of the hotel supports its status as a good choice for business travelers due to the four-star amenities and the good location which offers great views.
However, some areas fall short of expectations for a hotel of this category. Issues raised include low-quality toilet paper, limited breakfast options, particularly for those with gluten intolerance and occasional difficulties in contacting the staff. Some reviews suggest that the facilities are basic and that the hotel feels noisy and dated, which detracts from the overall luxurious impression.
Overall, Radisson Blu Plaza El Bosque Santiago is recommended for short stays, offering a comfortable and friendly environment with a good level of service, despite needing improvements in certain areas to fully meet four-star standards.
$
+1
4 Star
Situated in the upscale Vitacura district, this hotel offers comfortable accommodations and excellent service, characteristic of the DoubleTree brand. Its location provides convenient access to Parque Arauco and other key attractions. Guests can enjoy amenities like a fitness center, outdoor pool, and on-site dining.
$
+1
4 Star
Situated near the upscale Casacostanera shopping mall, this hotel provides a luxurious experience with modern amenities. It offers well-appointed rooms, a restaurant, and a fitness center. The location is perfect for travelers seeking a high-end shopping and dining experience.
Summary of reviews related to the '4 Star' category
NH Collection Santiago Casacostanera offers a four-star experience characterized by modern amenities and quality facilities that many guests find spectacular. The value for money is often highlighted, especially considering the cost relative to the hotel’s category. The rooms are praised for their excellence and the overall service receives commendable feedback, making the hotel recommendable by numerous visitors.
However, there are some limitations that guests have noted. Parking incurs an extra charge, which some feel is disappointing for a hotel of this rating. Moreover, a few amenities and services typically expected from a four-star hotel, such as extensive room service, dining options and a bar, seem to be lacking. Additionally, the breakfast service did not meet the expectations of some guests, who found better options outside the hotel. Despite these drawbacks, the general consensus is that the hotel provides a solid four-star experience with excellent facilities, although there is room for improvement in some service areas.
However, there are some limitations that guests have noted. Parking incurs an extra charge, which some feel is disappointing for a hotel of this rating. Moreover, a few amenities and services typically expected from a four-star hotel, such as extensive room service, dining options and a bar, seem to be lacking. Additionally, the breakfast service did not meet the expectations of some guests, who found better options outside the hotel. Despite these drawbacks, the general consensus is that the hotel provides a solid four-star experience with excellent facilities, although there is room for improvement in some service areas.
$
4 Star
Located in the heart of Las Condes, this hotel is ideal for families and business travelers. It offers comfortable rooms, a swimming pool, and a kids' play area. The hotel's central location provides easy access to shopping centers, restaurants, and tourist attractions.
Summary of reviews related to the '4 Star' category
Novotel Santiago Las Condes successfully meets the standards expected from a four-star hotel. Guests frequently highlight that it lives up to the Novotel name, offering a consistent and guaranteed level of quality. The services and facilities are largely in line with what one expects from a four-star establishment, including multiple amenities typically associated with hotels of this caliber.
The hotel offers a good price-quality ratio and provides decent facilities, making it a fine option for those seeking a comfortable stay. Many found their experience to be very good with notable mentions of a very pleasant and superb stay. The location is excellent and contributes greatly to the overall positive experience.
Some isolated opinions indicate that the hotel does not always meet four-star expectations with specific mentions about the absence of a bidet in the bathrooms. However, the general consensus portrays Novotel Santiago Las Condes as a nice and very good four-star hotel with first-class facilities and good service, ensuring a quality stay for guests.
The hotel offers a good price-quality ratio and provides decent facilities, making it a fine option for those seeking a comfortable stay. Many found their experience to be very good with notable mentions of a very pleasant and superb stay. The location is excellent and contributes greatly to the overall positive experience.
Some isolated opinions indicate that the hotel does not always meet four-star expectations with specific mentions about the absence of a bidet in the bathrooms. However, the general consensus portrays Novotel Santiago Las Condes as a nice and very good four-star hotel with first-class facilities and good service, ensuring a quality stay for guests.
$
+3
4 Star
This hotel provides comfortable accommodations with free internet access and flat-screen TVs. It's located in the Las Condes district, offering convenient access to commercial areas. The hotel includes a fitness center and complimentary breakfast.
Summary of reviews related to the '4 Star' category
Holiday Inn Express Santiago Las Condes by IHG, has received commendations for its excellent location and cost-benefit ratio. Guests frequently mention the great quality of lodging offered with comfortable and spacious rooms that are clean and cozy. The hotel's amenities align well with expectations for a four-star facility, providing a good quality-price ratio. Many guests found the accommodations esthetically comfortable and praised the hotel's infrastructure.
The service quality received mixed reviews. While many guests appreciated the friendly and super helpful staff, others felt that the service quality did not always match the price point of a four-star hotel. The hotel's overall environment is described as quiet and clean with commendable external noise isolation.
Areas for improvement were noted, particularly concerning room aesthetics, which some guests found shabby and in need of updates. Despite these critiques, the good-quality of beds and room cleanliness were consistently highlighted.
In terms of value, the hotel strikes a balance between price and quality, making it a choice with good overall value, even though some comparable options might be found at a cheaper rate. The Holiday Inn Express Santiago Las Condes demonstrates a commitment to maintaining a four-star standard, reflected in its comfortable accommodations, well-run operations and strategic location.
The service quality received mixed reviews. While many guests appreciated the friendly and super helpful staff, others felt that the service quality did not always match the price point of a four-star hotel. The hotel's overall environment is described as quiet and clean with commendable external noise isolation.
Areas for improvement were noted, particularly concerning room aesthetics, which some guests found shabby and in need of updates. Despite these critiques, the good-quality of beds and room cleanliness were consistently highlighted.
In terms of value, the hotel strikes a balance between price and quality, making it a choice with good overall value, even though some comparable options might be found at a cheaper rate. The Holiday Inn Express Santiago Las Condes demonstrates a commitment to maintaining a four-star standard, reflected in its comfortable accommodations, well-run operations and strategic location.
$
+4
4 Star
Situated in downtown Santiago, this hotel offers a central location and comfortable accommodations. It features a restaurant and provides easy access to historical landmarks. The hotel is suitable for travelers interested in exploring the city's cultural heritage.
Summary of reviews related to the '4 Star' category
Hotel Fundador receives mixed reviews regarding its four-star status. While many guests appreciate its comfortable and spacious facilities, others feel it falls short of the four-star standard. The hotel offers good value for money and is noted for its elegance and classic charm. Although it has been completely renovated, some guests believe it lacks amenities that would traditionally qualify it as a four-star hotel, such as a minibar and natural orange juice.
Despite these concerns, the hotel is praised for its overall good facilities and excellent renovation work. Some guests point out that, although marketed as a four-star property, it feels more akin to a three-star experience. However, its competitive pricing and value for money remain highlights for budget-conscious travelers.
Despite these concerns, the hotel is praised for its overall good facilities and excellent renovation work. Some guests point out that, although marketed as a four-star property, it feels more akin to a three-star experience. However, its competitive pricing and value for money remain highlights for budget-conscious travelers.
$
+2
4 Star
Located near the iconic Costanera Center, this hotel provides easy access to shopping, dining, and business hubs. It offers modern rooms, a fitness center, and meeting facilities, making it ideal for both leisure and business travelers. The Marriott brand ensures quality and reliability.
Summary of reviews related to the '4 Star' category
AC Hotel by Marriott Santiago Cenco Costanera presents itself as a solid four-star hotel offering a mostly positive experience. Characterized by elegant and comfortable accommodation, the hotel is particularly well-suited for business and working purposes. Many guests appreciate the excellent facilities, which are considered on par or even superior compared to other four-star hotels in the area. The modern and new facilities contribute to the hotel’s appeal, though some guests find the design simple and occasionally poorly executed.
Despite the high quality of the rooms and general amenities, there are mixed opinions regarding the cost-benefit ratio. Some guests feel that the hotel offers good value for money, while others believe the price does not always reflect the level of service and maintenance, particularly mentioning deteriorated furniture and neglected details. However, comfort is rarely compromised with very spacious rooms, luxurious bedding and an overall satisfying sleep experience.
The breakfast at AC Hotel is frequently praised as a highlight, offering a four-star quality dining experience to start the day. Furthermore, the hotel’s central location in Santiago is another point in its favor, making it a convenient choice for travelers.
While the hotel generally meets the expectations for a property of this category, it falls short in some areas, like pricing strategy and smoking policy enforcement. Overall, AC Hotel by Marriott Santiago Cenco Costanera is often deemed a great choice for visitors to Santiago, striving to balance luxurious elements and comfort within the confines of its four-star rating.
Despite the high quality of the rooms and general amenities, there are mixed opinions regarding the cost-benefit ratio. Some guests feel that the hotel offers good value for money, while others believe the price does not always reflect the level of service and maintenance, particularly mentioning deteriorated furniture and neglected details. However, comfort is rarely compromised with very spacious rooms, luxurious bedding and an overall satisfying sleep experience.
The breakfast at AC Hotel is frequently praised as a highlight, offering a four-star quality dining experience to start the day. Furthermore, the hotel’s central location in Santiago is another point in its favor, making it a convenient choice for travelers.
While the hotel generally meets the expectations for a property of this category, it falls short in some areas, like pricing strategy and smoking policy enforcement. Overall, AC Hotel by Marriott Santiago Cenco Costanera is often deemed a great choice for visitors to Santiago, striving to balance luxurious elements and comfort within the confines of its four-star rating.
$
+2
4 Star
Located in the financial district of Las Condes, this hotel offers a blend of comfort and convenience for business and leisure travelers. It features well-appointed rooms, a fitness center, and a restaurant. Its proximity to corporate offices and shopping centers makes it a practical choice.
Summary of reviews related to the '4 Star' category
Best Western Premier Marina Las Condes has consistently been described as a high-standard hotel, particularly fitting for business travelers. The quality of its facilities and services is often highlighted as meeting typical four-star standards, providing very good value for its cost. Guests commend its appropriateness for its price class, boasting amenities and services aligned with its four-star category.
The rooms are often praised as beautiful, clean and even stunning—certainly adding to its reputation for delivering a pleasing overall experience. Many reviewers have pointed out that the hotel offers four-star service and facilities, further emphasizing its overall good standing among similar rated hotels.
Despite occasional minor issues, such as low TV quality, the hotel's breakfast has been noted as suitable for a four-star hotel. Guests commonly express satisfaction, recommending the hotel for its rigorous adherence to the expected standards of its category. Furthermore, some reviews distinguish the hotel's service as even exceeding typical four-star expectations, describing it as almost five-star in quality.
Overall, Best Western Premier Marina Las Condes provides a very good experience that not only meets but sometimes surpasses the benchmarks of a four-star hotel.
The rooms are often praised as beautiful, clean and even stunning—certainly adding to its reputation for delivering a pleasing overall experience. Many reviewers have pointed out that the hotel offers four-star service and facilities, further emphasizing its overall good standing among similar rated hotels.
Despite occasional minor issues, such as low TV quality, the hotel's breakfast has been noted as suitable for a four-star hotel. Guests commonly express satisfaction, recommending the hotel for its rigorous adherence to the expected standards of its category. Furthermore, some reviews distinguish the hotel's service as even exceeding typical four-star expectations, describing it as almost five-star in quality.
Overall, Best Western Premier Marina Las Condes provides a very good experience that not only meets but sometimes surpasses the benchmarks of a four-star hotel.
$
+6
4 Star
This hotel offers comfortable accommodations and a range of amenities. Its location in Providencia provides easy access to local attractions and business areas. It features reliable service and well-equipped rooms.
$
+4
4 Star
Located in Vitacura, this hotel offers spacious rooms and modern amenities. It's well-suited for extended stays and business travelers. The hotel features a 24/7 dining area, a fitness center, and a swimming pool.
Summary of reviews related to the '4 Star' category
Hyatt Place Santiago/Vitacura generally receives positive feedback for being a commendable 4-star hotel with some guests even categorizing it among the best within this rating. Visitors particularly appreciate the excellent breakfast, which stands out as a highlight and is comparable to what other four-star establishments in the area offer. Guests acknowledge the hotel's value for its price category and the associated four-star amenities.
However, some reviews indicate that expectations for service and cleanliness sometimes fall short, suggesting that these aspects do not consistently meet the standard typically associated with such a rating. While the hotel is deemed good and delivers the essential experiences one would expect from a four-star hotel, it does not always match the luxury and renown some visitors might anticipate. Additionally, though breakfast is noted to be excellent, there are mentions of limited variety in the services provided, which might not fully justify the hotel's cost for some travelers.
However, some reviews indicate that expectations for service and cleanliness sometimes fall short, suggesting that these aspects do not consistently meet the standard typically associated with such a rating. While the hotel is deemed good and delivers the essential experiences one would expect from a four-star hotel, it does not always match the luxury and renown some visitors might anticipate. Additionally, though breakfast is noted to be excellent, there are mentions of limited variety in the services provided, which might not fully justify the hotel's cost for some travelers.
$
+5
4 Star
Located in Las Condes, this hotel offers comfortable accommodations and convenient access to business and shopping areas. It provides well-equipped rooms, a fitness center, and meeting facilities. The Marriott brand ensures a consistent standard of quality.
Summary of reviews related to the '4 Star' category
If you're looking for a comfortable and elegant hotel in Santiago, Chile, the 4-star Courtyard by Marriott Las Condes might be a great option for you. Despite some guests finding the breakfast prices a bit pricey, the hotel overall is a good choice for those looking for a luxurious stay. The facilities and decor are superb with a subtle and elegant style. In fact, the hotel has an excellent 4-star rating with the spirit of a 5-star hotel. Although some guests miss some amenities usually found in 5-star hotels, the hotel is still considered great value for its category. So if you want to experience luxury and understated sophistication when visiting Santiago, Courtyard by Marriott Las Condes is definitely worth considering.
$
+2
4 Star
This hotel is situated in Providencia and offers comfortable accommodations. It features a restaurant, bar, and meeting facilities. Its location provides easy access to local attractions and business areas, making it suitable for various travelers.
Summary of reviews related to the '4 Star' category
Novotel Santiago Providencia is consistently praised for its excellent four-star rating, meeting international standards and providing a reliable level of service and facility quality. The hotel is beautifully designed with modern and stylish decor, offering new and spotless facilities that are both comfortable and elegant. Situated in a prime location, it is noted for its cleanliness and the high quality of service provided by polite and attentive staff.
Guests appreciate the hotel's infrastructure, luminous environment and its diligence in maintaining a completely clean and secure atmosphere. The rooms are described as comfortable and well-equipped with all necessary amenities expected from a four-star establishment. Many reviews highlight the value for money, considering the quality of services and facilities on offer, deeming it an excellent price-quality ratio.
However, while the hotel meets four-star expectations in many areas, some guests feel that improvements could be made. The breakfast offerings have received mixed reviews with some guests feeling that they did not match the hotel's level. Additionally, there are comments about the mattress quality and pricing compared to other hotels. Despite these points, Novotel Santiago Providencia is overall celebrated for its great infrastructure, excellent service and adherence to four-star standards.
Guests appreciate the hotel's infrastructure, luminous environment and its diligence in maintaining a completely clean and secure atmosphere. The rooms are described as comfortable and well-equipped with all necessary amenities expected from a four-star establishment. Many reviews highlight the value for money, considering the quality of services and facilities on offer, deeming it an excellent price-quality ratio.
However, while the hotel meets four-star expectations in many areas, some guests feel that improvements could be made. The breakfast offerings have received mixed reviews with some guests feeling that they did not match the hotel's level. Additionally, there are comments about the mattress quality and pricing compared to other hotels. Despite these points, Novotel Santiago Providencia is overall celebrated for its great infrastructure, excellent service and adherence to four-star standards.
$
+4
4 Star
Located on Avenida Kennedy, this hotel offers comfortable accommodations and a range of amenities. It features a fitness center, on-site dining, and meeting facilities. Its location provides convenient access to business areas and shopping centers.
Summary of reviews related to the '4 Star' category
Wyndham Garden Santiago Kennedy stands out as a very beautiful, clean and comfortable four-star hotel. Many guests highly recommend it for its superb facilities and services, emphasizing the great value for its high star rating. Visitors noted the excellent relationship between quality and price, labeling it as an excellent price-quality option. The hotel is appreciated for its overall excellence and value for money. However, there were mentions that the bar and restaurant did not quite meet the expectations typically associated with a four-star hotel. Despite this, most guests found it deserving of its four-star status, praising it as a very good or excellent hotel experience.
$
+2
4 Star
This hotel provides a comfortable experience with well-appointed rooms and excellent service. Its location in Vitacura offers easy access to many restaurants and shops. It also features modern amenities suitable for both business and leisure travelers.
Summary of reviews related to the '4 Star' category
Visitors' reviews of DoubleTree by Hilton Santiago - Vitacura highlight a mix of experiences aligning with its four-star status. Positive feedback includes praise for the comfort and cleanliness of the rooms, the beauty of the hallways and the attentive staff. Guests were pleased with the great shower facilities and found the hotel's location convenient for their needs. The restaurant received commendations for its quality, contributing to an overall good facilities and service narrative for a hotel of this caliber.
However, there were recurring concerns regarding the hotel's ability to meet the expected four-star standards. Some guests felt that the facilities were outdated and not reflective of the value one expects from a hotel in this category. Specific criticisms included lack of maintenance, absence of a pool, issues with the TV connection and instances of dirty amenities. Additionally, some felt that, for a Hilton, the level of service and price did not match the quality offered, suggesting there may be better options available within the same price range.
However, there were recurring concerns regarding the hotel's ability to meet the expected four-star standards. Some guests felt that the facilities were outdated and not reflective of the value one expects from a hotel in this category. Specific criticisms included lack of maintenance, absence of a pool, issues with the TV connection and instances of dirty amenities. Additionally, some felt that, for a Hilton, the level of service and price did not match the quality offered, suggesting there may be better options available within the same price range.
$
+7
4 Star
Located in downtown Santiago, this hotel offers a blend of modern comfort and historical charm. It features comfortable rooms, a restaurant, and extensive meeting facilities. Its central location provides easy access to cultural attractions and government buildings.
Summary of reviews related to the '4 Star' category
Almacruz Hotel y Centro de Convenciones, previously known as Galerías, is an establishment that has sparked mixed opinions among its guests. Many travelers appreciate its central location in the heart of Santiago, finding it convenient for exploring the city's main attractions on foot. The decor has been described as unparalleled, with a charming and elegant ambiance that captures the imagination. Guests have enjoyed the hotel's terrace, pool, and welcoming atmosphere, consistently highlighting the attentive and friendly staff.
The hotel's value for money is a recurrent theme, as guests find it offers a good quality to price ratio. Some have noted that the experience exceeded their expectations, marking it as a great cost-benefit option for those staying in downtown Santiago. The availability of a smoking area and a welcome drink adds to the personal touches appreciated by visitors.
However, when it comes to fulfilling the expectations of a 4-star hotel, reviews suggest that Almacruz might fall short. Various comments point to its aged facilities and outdated furnishings as areas that need urgent renovation. The rooms are considered basic, with mentions of wear and tear that detract from the usual perks associated with a higher star rating. Some guests felt the lack of certain conveniences such as on-site laundry services and late-night food options.
Breakfast offerings seem to be a common point of contention, with some guests finding the choices limited for a 4-star hotel, though others praised the quality of the food. The accessibility of amenities like the pool and gym might require more thorough communication, as noted by some visitors.
In conclusion, Almacruz Hotel y Centro de Convenciones presents a mixed experience where the friendly service, central location, and beautiful decor are high points. However, it could benefit from updates and adding comforts typical of a modern 4-star hotel. While some guests feel the hotel resembles more of a superior 3-star establishment, others view it as a superb option in the heart of Santiago.
The hotel's value for money is a recurrent theme, as guests find it offers a good quality to price ratio. Some have noted that the experience exceeded their expectations, marking it as a great cost-benefit option for those staying in downtown Santiago. The availability of a smoking area and a welcome drink adds to the personal touches appreciated by visitors.
However, when it comes to fulfilling the expectations of a 4-star hotel, reviews suggest that Almacruz might fall short. Various comments point to its aged facilities and outdated furnishings as areas that need urgent renovation. The rooms are considered basic, with mentions of wear and tear that detract from the usual perks associated with a higher star rating. Some guests felt the lack of certain conveniences such as on-site laundry services and late-night food options.
Breakfast offerings seem to be a common point of contention, with some guests finding the choices limited for a 4-star hotel, though others praised the quality of the food. The accessibility of amenities like the pool and gym might require more thorough communication, as noted by some visitors.
In conclusion, Almacruz Hotel y Centro de Convenciones presents a mixed experience where the friendly service, central location, and beautiful decor are high points. However, it could benefit from updates and adding comforts typical of a modern 4-star hotel. While some guests feel the hotel resembles more of a superior 3-star establishment, others view it as a superb option in the heart of Santiago.
$
+1
4 Star
Located in Las Condes, this hotel provides comfortable and reliable accommodations. It features well-equipped rooms, a fitness center, and complimentary breakfast. Its location offers convenient access to business areas and shopping centers.
$
+3
4 Star
This hotel offers comfortable rooms and a convenient location in Vitacura. It provides essential amenities and reliable service. It is a good option for travelers seeking a practical and comfortable stay.
Summary of reviews related to the '4 Star' category
Hotel Director Vitacura impresses with its excellent breakfast and attentive staff, creating a welcoming atmosphere whilst remaining affordable. It consistently delivers what one expects from a four-star hotel with high-quality facilities and a good standard overall. The hotel exudes a four-star experience with its accessibility and well-maintained premises.
However, certain aspects could be optimized. Some guests feel that the rooms lack the amenities typically found in a four-star hotel and could benefit from modernization. The absence of smart TVs in the rooms has also been noted as a shortfall. Despite these points, the hotel still feels like a solid four-star establishment, offering a promising stay with a need for a few improvements to fully meet its category's expectations.
However, certain aspects could be optimized. Some guests feel that the rooms lack the amenities typically found in a four-star hotel and could benefit from modernization. The absence of smart TVs in the rooms has also been noted as a shortfall. Despite these points, the hotel still feels like a solid four-star establishment, offering a promising stay with a need for a few improvements to fully meet its category's expectations.
$
+4
4 Star
Summary of reviews related to the '4 Star' category
NH Ciudad de Santiago is a city hotel recognized for its four-star accommodations, often seen as a good option for travelers seeking reasonable prices. Guests frequently commend the price-quality relationship, indicating satisfactory services for the cost.
Although some reviews point out that the hotel and its rooms appear somewhat outdated and in need of renovation and question the cleanliness, many guests still find the overall experience aligns well with the hotel’s four-star rating. The NH comfort, especially in the family-friendly rooms, often receives positive mentions.
On the downside, several guests have reported issues with cleanliness, especially in the bathrooms, citing dirty walls, blackened and broken areas and a general sense of disrepair. The air conditioning system has also been criticized for being inefficient. Some guests have further noted that the hotel could improve by offering larger sizes of bathroom amenities and by introducing room service options, especially for late hours.
Despite the negatives, the hotel is described as very good with excellent service, providing a comfortable and pleasant stay that justifies its four-star status. However, it’s clear that some improvements, particularly in the bathrooms and overall upkeep, would enhance the guest experience even more.
Although some reviews point out that the hotel and its rooms appear somewhat outdated and in need of renovation and question the cleanliness, many guests still find the overall experience aligns well with the hotel’s four-star rating. The NH comfort, especially in the family-friendly rooms, often receives positive mentions.
On the downside, several guests have reported issues with cleanliness, especially in the bathrooms, citing dirty walls, blackened and broken areas and a general sense of disrepair. The air conditioning system has also been criticized for being inefficient. Some guests have further noted that the hotel could improve by offering larger sizes of bathroom amenities and by introducing room service options, especially for late hours.
Despite the negatives, the hotel is described as very good with excellent service, providing a comfortable and pleasant stay that justifies its four-star status. However, it’s clear that some improvements, particularly in the bathrooms and overall upkeep, would enhance the guest experience even more.
$
+4
4 Star
Housed in a refurbished Patrimonial Palace, this boutique hotel offers unique accommodations with free WiFi. It features a charming backyard, offering a peaceful retreat in the city. The staff is helpful and attentive, enhancing the overall guest experience.
Summary of reviews related to the '4 Star' category
Matildas Hotel Boutique is a charming establishment that has been family-owned for over a century, rich in tradition and history. Nestled in Santiago, it provides a splendid opportunity for travelers seeking both relaxation and a cultural experience. The hotel's décor is both beautiful and classy, bestowing a sense of character and elegance upon its guests. The staff are frequently described as top-notch, offering superb, five-star-worthy attention to each guest, ensuring a personalized and outstanding experience. Visitors find the hotel an ideal retreat, offering a serene and restful environment before continuing their journeys. In terms of value for money, it exceeds expectations, often outperforming many five-star accommodations. With its warm elegance and excellent service, Matildas Hotel Boutique stands out as an excellent choice for anyone visiting Santiago.
Categories
1
Map