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Summary of reviewsBusiness Hotel Chateau Est Takamatsu is conveniently situated in a quiet area of Takamatsu, providing easy access to essential city spots and transportation links such as Takamatsu Station and Takamatsu Port, both just a 10-minute walk away. This location strikes a balance between affordability and accessibility, with nearby amenities like a supermarket and a convenience store enhancing its appeal. Despite being slightly removed from the central downtown, guests appreciate the peaceful surroundings and the proximity to a lively shopping street and tourist attractions.
The rooms, though housed in an older building, are generally appreciated for their cleanliness, particularly the bedding. Some issues, such as the occasional tobacco odor and minor maintenance needs like a defective toilet seat, are noted but do not overshadow the overall decent standard of cleanliness, especially in the bathrooms. The presence of a modern washlet is a plus, despite reports of occasional malfunctions.
Cleanliness feedback is mixed; while the general atmosphere is quiet, and the hotel offers good value, some guests have raised concerns about mold, persistent dust, and cigarette smoke odors. Issues like leftover hairs and insufficient cleaning of air filters have been highlighted. Despite these concerns, the hotel meets the needs of those seeking economical accommodation, with bedding recognized as a particularly clean aspect.
Interactions with the staff at the hotel are predominantly positive, characterized by their friendliness and professionalism. The front desk staff receive high praise for their courteous and efficient service. Guests value the staff's ability to offer helpful advice, such as motorcycle route recommendations. Although there are occasional inconsistencies in service quality, the staff generally make a positive impression, enhancing the overall guest experience at the hotel.
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