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Summary of reviewsHotel Portus receives generally favorable reviews with several highlights across various categories making it an attractive option for travelers.
The hotel's location stands out for its convenience and strategic placement next to major transportation hubs like the PKP/PKS train and bus stations. Guests appreciate the easy access and quiet surroundings despite its proximity to busy areas. The hotel is a short 10 to 15-minute walk from the historic city center of Slupsk, surrounded by pine trees and green spaces, which offers a serene escape. Parking is noted to be safe, private and free, further adding to the convenience for visitors.
Breakfast at Hotel Portus is well-regarded for its variety and quality, particularly for a two-star establishment. Guests enjoy the fresh and homemade feel of the offerings with the made-to-order scrambled eggs often noted. While a few guests desire more variety, the general sentiment is positive, highlighting a satisfying morning meal experience.
The Italian restaurant, often referred to as Pinocchio, attached to Hotel Portus garners high praise for its delectable pizza and other menu items. The cozy pub atmosphere and reasonable pricing enhance the dining experience, making it a highlight for guests. The Hungarian pancakes are especially commended.
Rooms at Hotel Portus are frequently described as clean, comfortable and elegantly decorated with modern amenities such as flat screen TVs and refrigerators. The spacious bathrooms are appreciated, though some guests mention variability in room sizes and minor issues like inadequate soundproofing and worn furniture. Despite this, the overall room experience is positive.
Cleanliness is generally maintained well across the hotel with commendations for the clean rooms, bathrooms and friendly staff. However, some guests have noted areas for improvement in detail cleanliness, which could enhance the overall experience further.
The staff at Hotel Portus is consistently praised for their friendliness and helpfulness. Guests highlight the courteous reception, especially Ms. Maja, adding to the pleasant atmosphere of the hotel. The staff's willingness to assist, sometimes going beyond expectations, contributes significantly to the positive experience.
However, the hotel's free Wi-Fi receives criticism for being weak or non-functional, which could be a concern for those needing reliable internet access.
In summary, Hotel Portus offers a strategic, quiet location with commendable dining options, pleasant rooms and exceptional staff service, making it a strong choice for both leisure and business travelers. While there are minor areas for improvement such as Wi-Fi reliability and some aspects of cleanliness, the overall experience remains positive and inviting.
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