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Summary of reviewsHostal Calderon Cuenca is primarily celebrated for its superb location, situated centrally near the city's historic heart and iconic attractions such as the cathedral and scenic riverfront. This accessibility allows guests to explore the city effortlessly, making it a favored choice for those eager to experience Cuenca without relying on transportation. Additionally, the proximity to various dining options enhances its appeal.
While the location is undeniably a highlight, reviews reveal mixed experiences regarding other aspects of the hostel. The rooms, though simple and generally clean, have been noted for their outdated furnishings and lack of certain amenities, such as air conditioning. Moisture and noise issues from neighboring rooms can also detract from the comfort level. Nevertheless, diligent housekeeping ensures a clean environment despite these drawbacks.
Cleanliness poses a challenge for the hostel. Guests have reported significant issues with dust, cobwebs, and inconsistent upkeep of sheets and towels. Bathrooms often suffer from poor maintenance, including low water pressure and outdated fixtures, which can impact the overall impression despite occasional satisfactory cleaning upon room entry.
Staff service receives mixed reviews, with some guests appreciating prompt and friendly interactions. However, inconsistency in service quality, marked by unresponsiveness and unprofessional behavior, leaves room for improvement. Guests often expressed dissatisfaction when the reception was unmanned, pointing to a need for better staff management and communication.
When it comes to bedding, opinions vary significantly. While some find the beds comfortable, many guests describe the mattresses as outdated and uncomfortable. Noisy beds and hard pillows further contribute to the discomfort, overshadowing otherwise clean rooms and good ventilation.
Overall, Hostal Calderon Cuenca excels in location but requires enhancements in cleanliness, staff service, and bedding comfort to provide a more satisfying guest experience.
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Guest House for Adults Only
