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Summary of reviewsThe Imperial Hotel Exmouth enjoys a prime location that guests repeatedly praise for its stunning sea views and proximity to both the beach and the town center. Positioned on the Esplanade and a short walk from the train station, the hotel's convenient access to local attractions, shops and restaurants adds to its appeal. The surrounding gardens and large grounds create an attractive, tranquil environment for relaxation.
Guests give high marks for breakfast at the hotel, noting the excellent quality and abundance of options. The buffet includes a variety of hot and cold items, like full English breakfasts, cereals, pastries and juices, served in a comfortable setting by helpful and friendly staff. The food is appreciated for being freshly cooked and well-presented with many guests particularly praising the superior coffee and exceptional bacon.
The dinner experience at The Imperial Hotel is also highly regarded with guests frequently complimenting the delicious, well-cooked meals and good value of the three-course set menu. The grand dining room's ambiance, featuring chandeliers, adds a touch of elegance and the bar serves as a vibrant spot for good food and drink. Although some guests noted limited menu options and occasional slow service, the overall sentiment leans towards a positive dining experience.
Rooms at the hotel receive mixed reviews, but many guests appreciate their spaciousness, cleanliness and comfort. High ceilings, large windows and breathtaking sea or garden views stand out as notable features. Some rooms have modern amenities and furnishings, while others could benefit from updates to address tired decor and occasional cleanliness issues. Despite these minor drawbacks, the comfortable beds and stunning vistas contribute to an overall pleasant stay.
Cleanliness at the hotel is generally well-regarded with numerous guests highlighting spotless rooms, clean facilities and well-maintained public areas. The housekeeping staff frequently receive commendations for their efficiency and friendliness. Some sporadic issues such as dusty rooms or occasional lapses in cleaning standards were mentioned but did not significantly overshadow the positive cleanliness reviews.
The staff at The Imperial Hotel are frequently praised for their friendliness, helpfulness and welcoming nature. The reception team, dining staff and bar personnel are specifically noted for their excellent service, contributing to a positive guest experience. Although there are occasional mentions of less friendly interactions, the overall consensus is that the staff are a significant asset to the hotel.
The hotel offers free Wi-Fi with some guests experiencing good connectivity in public areas and certain rooms. However, others reported inconsistent reception and low speeds, suggesting room for improvement in this area.
The beachfront location of The Imperial Hotel Exmouth is a standout feature with guests loving the ease of access to the clean, sandy beach. The hotel's position allows for quick local exploration and its family-friendly environment, including dog-friendly policies and well-maintained surroundings, adds to the appeal. Families appreciate the spacious and comfortable family rooms, attentive staff and the excellent overall environment for children.
In summary, The Imperial Hotel Exmouth excels in providing a picturesque coastal retreat with superb sea views, a sumptuous breakfast offering, good dining experiences and a generally clean and comfortable environment. Its friendly staff and prime location make it an ideal choice for both leisure and business travelers, as well as families seeking a relaxing seaside holiday.
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