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Summary of reviewsHotel Dlugie is frequently praised for its prime location near a stunning lake and beach, offering serene natural surroundings and proximity to hiking trails and forested areas. The hotel's setting provides guests with ample opportunities to relax, explore nature and enjoy a peaceful and quiet ambiance. The free parking, delicious breakfasts and clean rooms add further value to the stay, making it a refreshing and comfortable retreat close to natural beauty.
The breakfast at Hotel Dlugie generally garners positive feedback for its delicious, varied and plentiful offerings. Guests appreciate the buffet style with a wide selection of sweet and savory dishes, fresh bread, quality ingredients and specific delights like a spinach roll with salmon and real scrambled eggs. The friendly and attentive breakfast staff further enhance the experience and the beautiful view from the dining area adds to the overall appeal. While there are some criticisms regarding the quality and variety of certain items, these do not significantly detract from the generally favorable impression.
The rooms at Hotel Dlugie are noted for their spaciousness, comfort and balconies with stunning views of the lake and surrounding nature. Guests find the atmosphere peaceful and restful with comfortable beds contributing to a cozy and inviting ambiance. However, there are some mentions of the need for refurbishment and occasional issues with cleanliness and maintenance. Despite these drawbacks, the picturesque location and serene environment provide a positive experience for guests seeking a tranquil escape amidst nature.
Hotel Dlugie's cleanliness receives mixed reviews. While many guests appreciate the overall room cleanliness, some have raised concerns about specific issues like stains, odors and unclean bathrooms. The hotel's understaffing reportedly affects their ability to maintain high cleanliness standards, suggesting a need for more robust housekeeping practices.
The staff at Hotel Dlugie are consistently praised for their friendliness, politeness and readiness to assist guests. Reception staff and the manager are particularly noted for their engaging service and helpfulness, although there are occasional mentions of indifferent service and delays during peak times. Despite these minor issues, the overall sentiment towards the staff remains positive with many guests acknowledging the comfort and positive interactions provided during their stay.
Hotel Dlugie is highlighted as a family-friendly destination with a playroom for children and a peaceful environment that families cherish. Guests frequently recommend the hotel for family vacations, citing the convenience and enjoyable experience for kids.
The beds at Hotel Dlugie are often described as very comfortable, providing a good night's sleep even during heatwaves. However, some guests mention that the double beds are made up of two separate beds and point out the need for regular washing and updating of bed linens.
As a three-star establishment, Hotel Dlugie meets typical expectations with sheltered rooms at a reasonable price. Reviewers find it a practical and comfortable stay with attributes that align with its rated status, making it a top choice within its category.
For business travelers, Hotel Dlugie stands out with its large, comfortable rooms equipped with desks, cleanliness, convenient location and ease of check-ins and parking. The scenic region of Masuria adds to the hotel's allure, blending work and relaxation seamlessly, leading to strong recommendations for others on business trips.
Overall, Hotel Dlugie provides a well-rounded experience with its prime location, comfortable amenities, friendly staff and suitability for both families and business travelers, despite some areas needing improvement.
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