InfoSummary of reviewsLe Meridien Kochi offers a picturesque escape with its strategic location by a serene lake, expansive green spaces and scenic backwater canal. The tranquil surroundings and lovely gardens provide a rare, spacious retreat within the bustling city of Cochin. The hotel's ambiance is complemented by comfortable and luxurious rooms, further enhanced by the friendly and attentive staff.
The breakfast at Le Meridien Kochi is highly praised for its superb quality and extensive variety, making it a delightful start to the day. Guests appreciate the exceptional service provided by the chef and restaurant staff, despite occasional remarks on the diversity of options to fully meet five-star expectations. The dinner experience is somewhat mixed with the breakfast buffet receiving higher acclaim. However, the Chef Pillai Restaurant within the hotel is highlighted as particularly exceptional.
Rooms at Le Meridien Kochi are generally spacious and comfortable with excellent views and features like relaxing bathtubs. The well-maintained property contributes to a pleasant atmosphere, though some guests have noted inconsistencies in cleanliness and minor maintenance issues. Renovations and upgrades could help meet higher international standards.
Cleanliness at the hotel presents a mixed experience—many commend the clean property and the friendly staff's efforts in maintaining it, yet some areas, especially the bathrooms and linens, require attention. Recurring issues with dust, odors and occasional maintenance lapses point to a need for improved hygiene practices.
The staff at Le Meridien Kochi consistently receive high praise for their exemplary service and hospitality. Friendly, cheerful and always willing to help, the staff's professionalism and courteous nature ensure an enjoyable stay. The reception, restaurant teams and room service stand out with special mention of the kitchen staff and a particularly helpful young man at the coffee bar.
Overall, Le Meridien Kochi provides a tranquil and charming stay with commendable service and comfortable accommodations, making it an inviting choice for visitors. Show more
InfoSummary of reviewsCrowne Plaza Kochi by IHG, is celebrated for its excellent location, providing breathtaking views of the enchanting backwaters and close proximity to prominent malls and shopping centers, enhancing its appeal for retail enthusiasts. The hotel's strategic position allows for good connectivity and easy accessibility, making the 45-minute journey to the airport manageable. The serene atmosphere and excellent facilities contribute to a fulfilling stay despite its slight distance from the city center.
Guests consistently commend the breakfast for its extensive variety and quality. The well-organized buffet includes a mix of Indian and international options with a noteworthy selection of South Indian dishes. Helpful and friendly staff enhance the dining experience, making the breakfast highly enjoyable. Although some suggest minor improvements in taste and variety over consecutive days, the general consensus is positive.
The dining options at Crowne Plaza Kochi receive high praise for their diverse and high-quality offerings. Zoka is particularly lauded for its fantastic multi-course meals, while Skygrill on the rooftop provides a delightful dining experience with scenic views. Despite minor criticisms regarding the seafood selection and the bar on the ground floor, the extensive buffet and excellent service generally garner positive feedback.
Guests appreciate the hotel's modern rooms for their spaciousness, cleanliness and comfort. The rooms, beautifully maintained with stylish decor, offer fascinating views and excellent bathroom layouts. While there are occasional mentions of minor issues such as dust or noise from external events, the overall sentiment emphasizes a clean and serene environment conducive to relaxation.
Cleanliness is a standout feature at Crowne Plaza Kochi. Both rooms and public areas are frequently described as spotless, reflecting a high level of hygiene. The hotel's well-kept pool areas further enhance this immaculate experience, although minor issues like incomplete housekeeping are occasionally noted.
The exceptional staff is a hallmark of Crowne Plaza Kochi with guests consistently highlighting their helpfulness, attentiveness and friendliness. The dedication and professionalism of staff members across all departments significantly contribute to the overall positive experience, making guests feel welcomed and well-cared for.
The spa facilities are highly regarded for their excellent services and spacious rooms, providing a relaxing and rejuvenating experience. Friendly staff and a variety of treatments, including the renowned Sohum Spa, ensure guests enjoy their time at the spa.
The hotel's pool areas receive commendations for their beautiful ambiance and excellent maintenance. Guests enjoy the two well-maintained pools, particularly the ground floor swimming pool, which offers a great experience.
Parking at Crowne Plaza Kochi is generally praised for its convenience with ample ground floor spaces and valet services. While minor issues such as renovation works and valet availability are occasionally mentioned, the overall parking experience is satisfactory.
For families, Crowne Plaza Kochi stands out with its beautiful location and spacious, child-friendly environment featuring play areas and pools. The hotel caters to dietary needs and provides well-organized family dinner buffets, making it an excellent choice for family vacations.
The comfort of the beds is frequently praised, described as large and extremely comfortable, contributing to a peaceful stay. Guests appreciate the spacious and clean rooms with attractive decor and excellent amenities, ensuring a luxurious and comfortable experience.
Crowne Plaza Kochi consistently delivers an experience that aligns with five-star expectations, offering luxurious stays, great hospitality and excellent service. Despite minor critiques regarding the food not fully meeting five-star standards, the overall positive feedback on facilities and services highlights a high level of satisfaction.
For business travelers, the hotel provides well-maintained facilities, clean areas and good service. Soundproof business halls, a well-equipped business center and reliable WiFi make it an ideal choice for professional needs.
Overall, Crowne Plaza Kochi by IHG, promises a luxurious and comfortable stay with its modern amenities, exceptional service and serene environment, making it a top choice for travelers, whether for business, leisure or a romantic getaway. Show more
