La Quinta Inn by Wyndham New Orleans West Bank / Gretna is frequently praised for its prime location. Guests appreciate its proximity to major highways, the Mississippi River bridge and iconic spots in downtown New Orleans and the French Quarter. The hotel's strategic positioning offers convenient access to various amenities including restaurants, malls and the cruise terminal.
The staff receives mixed reviews with many guests praising their friendliness and helpfulness, particularly the reception and housekeeping teams. However, some encounters with rudeness and unprofessionalism have been noted. The inclusion of breakfast in the room price is a plus with positive mentions of its cleanliness and selection. Yet, guests often find the breakfast lacking variety, particularly in terms of hot food options and the breakfast area itself needs better maintenance and organization.
Room conditions are a major point of concern with numerous reports of cleanliness issues, such as dirty carpets, stained sheets and unpleasant odors. Pests and bugs are a recurring issue, along with maintenance problems like broken fixtures and outdated furnishings. Despite these issues, some guests find the beds adequate and comfortable.
Cleanliness across the hotel has mixed feedback with significant complaints about the unclean conditions, pest presence and lack of regular maintenance overshadowing the few positive notes on room comfort.
The Wi-Fi is recognized for being free and easy to access, though its quality and reliability leave much to be desired. The pool area is highlighted as a clean and pleasant space, though instances of it being closed and facing cleanliness issues are not uncommon.
For families, the hotel offers a mixed experience. It provides family suites and a generally friendly atmosphere. However, opinions vary on the surrounding area's suitability for family stays. The hotel's dog-friendly policy is noted, though it comes with complaints about the overall condition and smell in pet-friendly rooms.
Overall, while the La Quinta Inn by Wyndham New Orleans West Bank / Gretna offers several conveniences, especially in terms of location and staff friendliness, there are significant areas needing improvement, particularly regarding cleanliness, room maintenance and breakfast offerings.
The Courtyard by Marriott New Orleans Westbank/Gretna is highly regarded for its superb location, modern accommodations, and exceptional service. Situated on the Westbank, the hotel offers guests easy access to New Orleans’ vibrant attractions, including the lively French Quarter and downtown, while providing a peaceful suburban retreat. Guests appreciate the close proximity to expressways and the cruise port, as well as the variety of dining options within walking distance.
Many visitors commend the hotel for its cleanliness and comfort, noting the immaculate state of both public areas and rooms. The spacious accommodations are tastefully furnished, featuring modern amenities such as a fridge, microwave, and coffee maker, along with stylish designs that align with online representations. Beds receive notable praise for their comfort, contributing to restful sleep, and spacious bathrooms with large walk-in showers are appreciated, despite occasional reports of insufficient water pressure.
The breakfast experience, though varied in terms of opinions, garners positive feedback for the quality of food and service at the bistro, with individual staff members like Christina being singled out for enhancing the experience. While some guests express disappointment over the lack of complimentary breakfast and free coffee, the grab-and-go breakfast option is valued.
Guests consistently highlight the friendliness and professionalism of the staff, particularly the front desk team, which ensures smooth check-ins and goes above and beyond to cater to guest needs. The hotel's convenient location and the staff's attentive service contribute significantly to the overall positive guest experience, with many expressing a desire to return.
Overall, the Courtyard by Marriott New Orleans Westbank/Gretna provides a clean, comfortable, and inviting atmosphere, making it an excellent base for travelers seeking a blend of urban excitement and tranquil relaxation.
Holiday Inn New Orleans West Bank Tower by IHG is favorably situated for those looking to explore New Orleans without being engulfed in its bustling inner city. The hotel's strategic location near major highways, the French Quarter, and the cruise port makes it an ideal choice for travelers. Guests appreciate the ease of access to attractions and the convenience of nearby shopping and dining options, along with the comprehensive free parking offering.
The accommodations are particularly praised for their cleanliness and spaciousness. The rooms, described as well-maintained and quiet, offer modern amenities and impressive city views due to the hotel's unique circular design. Recent renovations have reportedly enhanced the comfort and overall guest experience, with many guests highlighting the exceptional comfort of the beds for a restful night's sleep.
The hotel staff consistently receives accolades for their friendliness and professionalism, contributing significantly to a positive guest experience across the board. From check-in to dining, the staff's attentiveness and willingness to assist are frequently commended, with specific mentions of individuals who have gone above and beyond in their service.
While the breakfast experiences vary, many guests find the buffet options satisfactory, appreciating the flavorful dishes and the attached restaurant's offerings. Although service can occasionally be slow during busy periods, many guests still consider the dining experience enjoyable. Dinner at the hotel's restaurant garners positive feedback for its quality meals and attentive service, with room service providing an added convenience.
The pool area offers a spacious and pleasant outdoor respite, though cleanliness and availability can fluctuate. Families find the hotel accommodating and welcoming, benefiting from amenities such as the fitness center and the easy access to popular attractions.
Overall, Holiday Inn New Orleans West Bank Tower by IHG presents a clean, comfortable, and conveniently located base for exploring New Orleans, marked by outstanding service and accommodations that cater well to both individual travelers and families.
Hampton Inn & Suites Harvey New Orleans Westbank is highly regarded for its favorable location, accommodating staff, and overall positive guest experience. Located conveniently off the street, it offers easy accessibility while maintaining a pleasant and comfortable surrounding environment. The front desk staff consistently receives accolades for their friendly and attentive service, which enhances the experience already bolstered by the hotel's cleanliness and comfortable facilities.
Guests are particularly pleased with the spacious and clean king rooms, which contribute significantly to a satisfying stay. The comfort of the beds and pillows adds to a restful night's sleep, appealing to both individual travelers and larger groups, thanks to the available sleeper sofas in certain rooms. Minor inconveniences such as bedding preferences or room type misalignments are promptly addressed by the attentive staff.
The breakfast offerings at Hampton Inn & Suites Harvey New Orleans Westbank generally leave a positive impression, with many guests enjoying the variety and quality of food provided. Complimentary snacks and water add a nice touch to the morning routine. Although there are minor critiques regarding specific breakfast elements or service, the experience typically aligns with guest expectations for a satisfying start to the day.
Cleanliness is a standout feature, with guests frequently praising the spotless and modern atmosphere that the hotel maintains throughout the property. This attention to detail creates a serene and inviting environment, complemented by the hotel's commitment to safety and quietness.
Overall, Hampton Inn & Suites Harvey New Orleans Westbank provides a welcoming and hospitable atmosphere, where the professional and friendly staff play a key role in ensuring a pleasant stay. From the cleanliness of the rooms to the quality of breakfast and the exceptional service, the hotel offers an excellent choice for travelers seeking convenience, comfort, and peace of mind.
Best Western Plus Westbank offers an exceptional hotel experience just outside the vibrant heart of New Orleans, receiving high praise for its strategic location, delightful amenities, and welcoming atmosphere. The hotel stands out for its proximity to diverse dining options, major retailers, and direct access to public transportation, providing travelers seamless exploration of nearby attractions like the French Quarter and Bourbon Street.
Guests consistently highlight the satisfying breakfast, which features a wide variety of hot and cold dishes, and commend the friendly staff for enhancing their dining experience. The rooms, known for their cleanliness and comfort, come equipped with modern amenities, contributing to restful stays. The diligent housekeeping staff ensures an immaculate environment throughout the property, from the welcoming atmosphere of the lobby to the central courtyard.
Visitors frequently praise the hotel staff for their friendliness and efficiency, describing them as accommodating and informative, thereby creating a family-like environment. A notable feature of the hotel is its charming pool area, beautifully set up in a resort-like style, appealing to both families and individuals seeking relaxation. The courtyard bar adds to the appeal, offering guests a perfect spot to unwind.
Families, in particular, appreciate the child-friendly facilities, including the pool and gym, ensuring an entertaining experience for guests of all ages. The beds receive special mention for their comfort, contributing to restful nights. Overall, Best Western Plus Westbank offers a commendable blend of quality, comfort, and value, establishing itself as an excellent choice for travelers looking to explore New Orleans with ease and relaxation.
Summary of reviews related to the 'Business' category
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Located advantageously for both walking and using Uber, the Hampton Inn and Suites New Orleans Convention Center provides an excellent base for business travelers. Positioned near the conference center and within the business district, the hotel offers convenience for those attending events or conducting business in the area. The property features a conference room and business rooms situated next to each other, adding to the practicality for business meetings and gatherings.
Guests appreciate the massive rooms, which provide a comfortable and spacious environment for both work and rest. The rooms are also praised for their quietness, ensuring a peaceful atmosphere during both work and sleep time. Additionally, the hotel is noted for its reasonable pricing, making it a good value option for the area, particularly for business purposes. Housekeeping keeps the rooms clean, suitable for business travelers who value tidiness during their stay. Overall, the Hampton Inn and Suites New Orleans Convention Center is deemed a suitable and practical choice for business travelers.
The Hilton Garden Inn New Orleans Convention Center is highly regarded for its prime location and convenient access to key attractions, such as the French Quarter and Riverwalk Mall, making it a favored choice for both leisure and business travelers. The hotel's proximity to the New Orleans Convention Center and the city's bustling port enhances its appeal for conference-goers and cruise passengers alike. Guests appreciate the surrounding area's rich dining and shopping options, along with easy access to local transport.
Room cleanliness receives significant praise, with guests frequently commenting on the spacious, comfortable accommodations complemented by modern amenities such as Keurig coffee makers, small refrigerators, and microwaves. Guests generally find the rooms to be restful, highlighted by comfortable beds and excellent shower pressure. However, some minor criticisms include issues with room lighting and noise from neighboring rooms.
The hotel staff is consistently lauded for their professionalism and friendliness, with particular employees receiving mention for exceptional service. Guests appreciate their helpful nature, finding the check-in and check-out processes efficient. Cleanliness, both in the rooms and common areas, is another standout aspect, contributing to a welcoming and tranquil environment despite the hotel's vibrant surroundings.
The breakfast offerings receive mixed reviews due to their additional cost, though many guests enjoy the taste and variety available, enhanced by attentive staff service. However, the high price point and occasional inconsistencies dampen the experience.
The hotel's free WiFi garners mixed reviews, offering a positive experience for some, particularly Hilton Honors members, yet posing access and connectivity challenges for others. The fitness center, while small, is adequate for most guests' needs, and the pool is well-maintained and enjoyable, though some visitors suggest that enhancements in maintenance and space could improve it further.
Parking is a common concern, primarily due to high costs, although some guests appreciate the convenience of valet services. Overall, the Hilton Garden Inn New Orleans Convention Center is regarded as a reliable and comfortable option, providing good value for its price, with many guests indicating satisfaction with their stay and a willingness to return.
Hyatt Place New Orleans Convention Center receives positive reviews for its outstanding location, hospitable staff, and well-maintained accommodations, offering a pleasant stay for both business travelers and tourists. Conveniently situated across from the Convention Center and within walking distance to key attractions like the French Quarter, Bourbon Street, and the Riverwalk Outlet Mall, the hotel provides easy access to the city's vibrant culture and dining options, while offering a peaceful respite from the bustling city environment.
Guests rave about the hearty breakfast experience, highlighting the ample selection and Southern-inspired dishes. The friendly and attentive breakfast staff contribute significantly to guests' satisfaction, with the complimentary breakfast providing a valuable perk for families and solo travelers. Cleanliness is a strong point, with guests consistently praising the hotel's pristine condition, from tidy rooms to spotless bathrooms and a welcoming lobby.
Rooms are frequently described as spacious and comfortable, with guests appreciating the quiet atmosphere and the comfortable bedding. While some reviews suggest minor improvements in maintenance and updates, the overall reception is positive. The staff are highly commended for their exceptional service, characterized by warmth, professionalism, and readiness to accommodate special requests, enhancing guests' experience significantly.
For families, the hotel is an ideal choice, offering spacious rooms equipped for larger groups, making it suitable for families embarking on cruises or visiting the city. The strategic location near the cruise terminal adds to its appeal. The parking situation, although convenient in terms of location, receives mixed responses due to pricing and occasional service challenges, but the valet option is seen as reasonable and convenient by some.
Overall, Hyatt Place New Orleans Convention Center stands out for its friendly ambiance, convenient location, and quality service, making it a favorable choice for those exploring New Orleans or attending events at the Convention Center.
SpringHill Suites by Marriott New Orleans Warehouse Arts District is highly praised for its central and convenient location, making it ideal for both business and leisure travelers. Guests appreciate its proximity to major attractions like the Riverwalk Outlet, NOMA and the WWII Museum, while also noting its closeness to the convention center and the port, especially useful for those attending Mardi Gras. The neighborhood is described as safe and tranquil, allowing for an enjoyable stay away from the hustle and bustle of the city center, which is just a 20-minute walk away.
The breakfast offerings received mixed reviews, though many guests found it convenient and varied with a selection that includes coffee, tea, oatmeal, yogurt, eggs, fruits and sweet breads. While some found the variety and quality satisfactory, others commented on the limited options and inconsistency, particularly when arriving later in the morning.
Rooms are often noted for their spaciousness, modern design, cleanliness and comfort. Guests appreciate the size of the rooms, which include a work desk and lounge area and the beds are frequently described as very comfortable. However, there were occasional remarks on inconsistent housekeeping, room temperatures and minor issues such as a dim TV screen or street noise.
Cleanliness throughout the hotel generally receives positive feedback with many guests praising the clean and comfortable rooms. Still, there are comments about inconsistent housekeeping services and some cleanliness issues in common areas like hallways and the pool.
The hotel staff is frequently commended for their friendliness and helpfulness, creating a welcoming atmosphere. The front desk team, in particular, is noted for their efficiency and positive attitude. However, there are occasional reports of less favorable encounters with some staff members.
The pool area receives mixed reviews with some guests enjoying the amenities, while others point out issues such as cleanliness concerns, the small size and strong chlorine smell. The pool temperature was also found to be too cold by some guests and better lighting was suggested for evening use.
Parking is another aspect with mixed feedback. While the hotel offers a secure parking garage, spaces are limited and can fill up quickly, leading to additional off-site parking costs. The valet service, although convenient, is considered pricey by many guests.
The Riverfront Hotel New Orleans receives high praise for its exceptional location, offering easy access to the convention center, the Riverwalk, numerous restaurants and key attractions like the WWII Museum and the French Quarter, while still providing quiet, peaceful evenings. Guests value the convenient site coupled with friendly staff and clean accommodations, making it a top choice for exploring New Orleans.
Cleanliness at the hotel is generally commendable with many visitors noting the well-maintained rooms and common areas. The inviting atmosphere of the lobby and bar and the comfortable beds stand out positively. However, some guests have pointed out occasional unpleasant odors and outdated decor, suggesting a need for periodic updates and improved odor management.
The staff at The Riverfront Hotel New Orleans is repeatedly lauded for their friendliness, attentiveness and exceptional service. Employees like Pam at the bar and Carey are highlighted for their exemplary hospitality and the front desk team is often recognized for accommodating guests’ needs, ensuring a welcoming atmosphere throughout the hotel.
Parking, exclusively via valet service, tends to be expensive, costing over $50 per day. Some guests mention delays or inefficiencies in the service possibly due to understaffing, although the consistency of service remains reliable.
The comfort of the beds is a significant highlight with frequent mentions of their cleanliness and comfort contributing to overall guest satisfaction, despite a few reports of minor wear on some mattresses. The overall ambiance of the rooms, enhanced by appealing brick details, adds to the comfort of the stay.
In summary, while there are areas that could benefit from improvement, The Riverfront Hotel New Orleans stands out for its prime location, impressive service and comfortable accommodations, making it a favored choice for visitors to the city.
Courtyard by Marriott New Orleans Warehouse Arts District receives high praise from guests primarily for its exceptional location, hospitality, and overall experience. Situated in the vibrant and culturally rich Warehouse Arts District, the hotel offers an ideal base for exploring New Orleans, with easy walking access to iconic attractions such as the French Quarter, WWII Museum, and various high-quality dining locations. This strategic location strikes a balance between convenience and the tranquility needed for a restful retreat.
Guests frequently commend the cleanliness and spaciousness of the rooms, which are well-equipped with amenities needed for a comfortable stay. The hotel's commitment to maintenance and fresh ambiance contributes significantly to its welcoming atmosphere. The comfortable beds, particularly the king-sized options, enhance restful slumber, further elevating the overall guest experience.
The staff stands out for their warm and accommodating demeanor, consistently noted for providing excellent service. Specific employees, such as the front desk and valet team, receive mention for their friendliness and attentiveness, which add personal touches to each guest's visit. While there are rare instances of less favorable interactions, the overwhelming sentiment highlights a staffing team ready to go above and beyond to ensure guest satisfaction.
The pool area, including a well-maintained swimming pool and whirlpool, is a cherished amenity that provides guests with a relaxing and refreshing environment. Alongside the gym and the restaurant, these facilities enhance the leisure potential of staying at the hotel.
The breakfast offerings receive mixed feedback due to additional costs and renovation-related disruptions; however, when available, the quality and variety of food, along with the staff's attentiveness, generally meet guest expectations. Meanwhile, the valet parking service is valued for its convenience, despite its higher cost, with the professional staff easing any concerns.
Overall, Courtyard by Marriott New Orleans Warehouse Arts District appears to deliver a well-rounded and pleasant stay, marked by a prime location, clean and comfortable accommodations, and a consistently friendly and helpful staff.
AI-generatedThe Embassy Suites offers comfortable accommodations and is near the convention center. It provides amenities suitable for business travelers.
AI-generatedThis hotel has 14 event spaces with 18,000 sq. ft. of high-tech meeting and event space. It offers professional meeting and event planning, full on-site catering, and advanced A/V technology.
AI-generatedThis hotel features 1,622 guest rooms and amenities designed for comfort. It has a FedEx Business Center, full-service copying and printing, computer workstations, and guest package handling.
Summary of reviews related to the 'Business' category
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Hilton New Orleans Riverside is highly regarded for its facilities and services tailored for business travelers. The hotel offers meeting facilities and a business center, making it a convenient stop for those attending to corporate affairs. Located in a perfect business location, this conference-ready hotel is ideal for conventions and business meetings. It provides business class service and maintains a corporate style, ensuring it meets various professional needs. The staff receives commendations for their niceness, contributing positively to the overall business travel experience. However, it is noted that the hotel comes with super expensive valet and parking fees. Aside from this, it is appreciated as a good place for a business trip and a great choice for business travelers.
Summary of reviews related to the 'Business' category
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Sonesta ES Suites New Orleans Convention Center is highly regarded for its prime location, making it a perfect choice for business travelers. Situated in the Central Business District and within a short walk to the convention center, it offers unparalleled convenience for those attending work conventions and conferences. Guests benefit from its quiet ambiance, which provides an ideal setting for focused work. The hotel includes decent business facilities and a well-appointed business center, ensuring a productive stay. Additionally, large desks in the rooms cater to those needing to work in comfortable surroundings. With ADA rooms available, the hotel accommodates a variety of guests. Overall, Sonesta ES Suites delivers good value and quality for its business clientele.
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