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Summary of reviewsThe Courtyard by Marriott New Orleans Westbank/Gretna is highly regarded for its superb location, modern accommodations, and exceptional service. Situated on the Westbank, the hotel offers guests easy access to New Orleans’ vibrant attractions, including the lively French Quarter and downtown, while providing a peaceful suburban retreat. Guests appreciate the close proximity to expressways and the cruise port, as well as the variety of dining options within walking distance.
Many visitors commend the hotel for its cleanliness and comfort, noting the immaculate state of both public areas and rooms. The spacious accommodations are tastefully furnished, featuring modern amenities such as a fridge, microwave, and coffee maker, along with stylish designs that align with online representations. Beds receive notable praise for their comfort, contributing to restful sleep, and spacious bathrooms with large walk-in showers are appreciated, despite occasional reports of insufficient water pressure.
The breakfast experience, though varied in terms of opinions, garners positive feedback for the quality of food and service at the bistro, with individual staff members like Christina being singled out for enhancing the experience. While some guests express disappointment over the lack of complimentary breakfast and free coffee, the grab-and-go breakfast option is valued.
Guests consistently highlight the friendliness and professionalism of the staff, particularly the front desk team, which ensures smooth check-ins and goes above and beyond to cater to guest needs. The hotel's convenient location and the staff's attentive service contribute significantly to the overall positive guest experience, with many expressing a desire to return.
Overall, the Courtyard by Marriott New Orleans Westbank/Gretna provides a clean, comfortable, and inviting atmosphere, making it an excellent base for travelers seeking a blend of urban excitement and tranquil relaxation.
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