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Summary of reviewsSpringHill Suites by Marriott New Orleans Warehouse Arts District is highly praised for its central and convenient location, making it ideal for both business and leisure travelers. Guests appreciate its proximity to major attractions like the Riverwalk Outlet, NOMA and the WWII Museum, while also noting its closeness to the convention center and the port, especially useful for those attending Mardi Gras. The neighborhood is described as safe and tranquil, allowing for an enjoyable stay away from the hustle and bustle of the city center, which is just a 20-minute walk away.
The breakfast offerings received mixed reviews, though many guests found it convenient and varied with a selection that includes coffee, tea, oatmeal, yogurt, eggs, fruits and sweet breads. While some found the variety and quality satisfactory, others commented on the limited options and inconsistency, particularly when arriving later in the morning.
Rooms are often noted for their spaciousness, modern design, cleanliness and comfort. Guests appreciate the size of the rooms, which include a work desk and lounge area and the beds are frequently described as very comfortable. However, there were occasional remarks on inconsistent housekeeping, room temperatures and minor issues such as a dim TV screen or street noise.
Cleanliness throughout the hotel generally receives positive feedback with many guests praising the clean and comfortable rooms. Still, there are comments about inconsistent housekeeping services and some cleanliness issues in common areas like hallways and the pool.
The hotel staff is frequently commended for their friendliness and helpfulness, creating a welcoming atmosphere. The front desk team, in particular, is noted for their efficiency and positive attitude. However, there are occasional reports of less favorable encounters with some staff members.
The pool area receives mixed reviews with some guests enjoying the amenities, while others point out issues such as cleanliness concerns, the small size and strong chlorine smell. The pool temperature was also found to be too cold by some guests and better lighting was suggested for evening use.
Parking is another aspect with mixed feedback. While the hotel offers a secure parking garage, spaces are limited and can fill up quickly, leading to additional off-site parking costs. The valet service, although convenient, is considered pricey by many guests.
Overall, the central location, spacious and comfortable rooms and friendly staff at SpringHill Suites by Marriott New Orleans Warehouse Arts District contribute to a generally pleasant and satisfactory stay, despite a few areas for potential improvement.
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