InfoSummary of reviewsThe Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group in Tunbridge Wells is highly recommended by guests for a variety of reasons, most notably its ideal location. Centrally positioned, the hotel is within walking distance of the town center, shops, restaurants and local attractions, all while offering scenic views across the town from its hilltop position. Accessibility from the station and main roads is another plus and free parking adds to its convenience. The hotel's traditional charm and serene yet central position make it an excellent base for exploring the surrounding area.
In terms of dining, the hotel receives substantial praise for its breakfast offerings. Guests frequently describe it as delicious, excellent and highly enjoyable with freshly cooked, made-to-order dishes that cater to various dietary preferences, including vegetarian and vegan options. The service during breakfast is often highlighted as excellent with the friendly and attentive staff enhancing the overall experience. Dinner also garners positive reviews for its quality and presentation, despite occasional comments about the menu's variety and instances of the restaurant being closed. The restaurant ambiance and excellent service contribute to a pleasant dining experience.
The hotel's rooms are praised for their spaciousness, cleanliness and stylish decor. Many are beautifully decorated, combining modern amenities with a cozy atmosphere. Guests appreciate the comfortable beds and well-equipped facilities that make for a restful night's sleep. Some rooms offer lovely views, though a few reviews mention the need for minor updates and maintenance. Overall, the accommodation provides a quiet and comfortable environment.
Cleanliness is a standout feature with guests frequently noting the spotless condition of both rooms and communal areas. The hotel has been recently renovated, resulting in a fresh and modern appearance that adds to the overall comfort and appeal.
The staff at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group are consistently highlighted as a major positive aspect of the guest experience. Their friendliness, politeness and helpfulness contribute significantly to the hotel's welcoming atmosphere. The service is often described as prompt and efficient with particular praise for the reception, bar and restaurant staff.
Family guests find the hotel to be welcoming and suitable for a family visit with comfortable, clean and spacious rooms. The hotel's convenient location and friendly atmosphere enhance its appeal as a family-friendly destination.
While the Wi-Fi service receives mixed reviews with some guests experiencing reliability issues, others report satisfactory performance. This inconsistency is one of the few drawbacks noted by visitors.
For nightlife enthusiasts, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group's prime location offers easy access to a vibrant array of evening entertainment options, enhancing the overall experience for those looking to explore the local scene.
The hotel's beds receive positive feedback for their comfort with many guests praising the spaciousness and quality of the bedding. There are some mixed opinions regarding the firmness of the mattresses and pillows, but the general consensus is that the beds provide a restful night's sleep.
As a three-star hotel, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group meets expectations with its range of amenities, charming heritage appeal and pleasant atmosphere. While some facilities may feel a bit dated, the hotel's excellent home-cooked meals and dog-friendly environment add to its charm.
In summary, guests highly recommend The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group for its excellent location, comfortable and clean rooms, high standards of cleanliness, exceptional staff service and enjoyable dining experiences. With its blend of traditional charm and modern convenience, the hotel offers a pleasant and welcoming stay for leisure and business travelers alike. Show more
