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Summary of reviewsHB Express Hotel is a well-regarded accommodation choice known for its ideal location, exceptional cleanliness, and friendly staff. Situated in a central yet tranquil area, it offers easy access to nearby attractions, making it an excellent base for exploring Tlaxcala and Chiautempan. Guests particularly appreciate the hotel's value for money, convenient parking, and efficient public transportation options, available until early evening.
The hotel's breakfast service is consistently praised for its simplicity, quality, and reasonable pricing. Guests enjoy a cozy dining atmosphere, often complemented by good coffee and attentive service. While the breakfast menu is limited with reports of overly salty chilaquiles and strong coffee, the overall dining experience is satisfying.
Rooms at HB Express Hotel are noted for their high levels of cleanliness and comfort despite their small size. Many guests find the rooms cozy and suitably basic, although some report issues with temperature regulation and noise disturbances. The absence of air conditioning, small room footprint, and lack of elevators are points of concern for some visitors.
Cleanliness is a standout feature at the hotel, with guests applauding the pristine condition of both rooms and common areas. The diligent housekeeping staff ensures a pleasant stay, enhancing the welcoming environment.
The hotel staff is a highlight, frequently commended for their kindness, attentiveness, and excellent service. Their friendliness contributes significantly to the positive guest experience, creating a warm and inviting atmosphere.
While reliable Wi-Fi is a point of contention, with reports of slow and spotty connectivity, the parking facilities receive favorable feedback for their convenience and security, albeit with limited space.
Overall, HB Express Hotel offers an affordable, clean, and comfortable stay with excellent service, ideal for guests who prioritize location and hospitality over luxury amenities.
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