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Summary of reviewsHotel Vila D'Óbidos provides a mixed experience but shines in several key areas. The hotel boasts an excellent location in the tranquil countryside, only a short drive from the historic village of Óbidos, making it a prime spot for both relaxation and exploration. Guests appreciate the serene environment, stunning views of the Óbidos Castle and the ease of access to nearby attractions, enhanced by ample free parking.
Breakfast at the hotel receives largely positive feedback for its variety, quality and the accommodating nature towards dietary needs, although some guests feel there is room for improvement in the selection and pricing. Dinner options, however, appear limited and inconsistent with frequent closures of the restaurant and criticisms regarding menu variety and food quality. Some positive dining experiences were noted, especially in terms of service and occasional good meals.
Rooms are mostly well-received for their spaciousness, comfort, modern amenities and scenic views. However, issues such as maintenance lapses, cleanliness problems and outdated fixtures were pointed out by some guests. Cleanliness feedback was mixed with many praising the general upkeep and hygiene, while others reported specific cleaning issues and poorly maintained facilities, particularly the pools.
The staff at Hotel Vila D'Óbidos are highly commended for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. The team is frequently noted for going above and beyond to ensure a pleasant stay, adding to the welcoming and relaxed atmosphere of the hotel.
WiFi service at the hotel is hit or miss with some guests finding it reliable and fast, while others experience slow speeds and unstable connections, particularly in their rooms. The spa and pool facilities, though praised for certain features, often disappoint due to maintenance issues and the overall need for better upkeep.
Parking at the hotel is a standout feature with guests appreciating the spacious, convenient and free parking facilities, including options for electric car charging. This significantly contributes to a smooth travel experience, particularly for those exploring the area by car.
In summary, Hotel Vila D'Óbidos offers a peaceful and well-located retreat with excellent staff and convenient parking, though there is notable room for improvement in dining options, room maintenance, cleanliness and amenities to fully meet the expectations of a four-star hotel.
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