InfoSummary of reviewsHotel Novotel Domaine de Maffliers - Paris Val-d'Oise is celebrated for its exceptional location amidst a vast, green estate, providing tranquility and natural beauty just an hour away from Paris. The serene environment, highlighted by lush greenery and a spacious park, offers stunning views and a peaceful atmosphere conducive to relaxation and rejuvenation. The proximity to Charles de Gaulle Airport makes it convenient for international visitors, while the excellent train connections to Paris make it easy to explore both urban and rural settings. Families, couples and travelers with dogs find it an ideal choice for a brief getaway near Paris.
Guests largely praise the hearty, varied breakfast buffet, which includes unique items like the hotel's own honey. The spacious and bright breakfast area enhances the dining experience despite being in a different building from the main hotel. While some guests mention cold scrambled eggs and a lack of variety in certain items, the breakfast is generally deemed extensive and high-quality.
The dinner experience receives mixed reviews; the food is typically described as excellent, particularly in the château's dining venues, but meals are considered expensive. The repetition in the menu and the lack of room service are noted downsides. Although some dishes and sides received specific complaints, the atmosphere and friendly staff contribute positively to the dining experience.
Rooms are appreciated for their cleanliness, comfort and practicality, especially the spacious superior and executive rooms with lovely park views. However, some guests feel that the rooms are outdated, cramped or poorly equipped with issues like unpleasant smells and insufficient modern amenities. Despite this, the friendly staff and picturesque estate help mitigate concerns.
Cleanliness overall receives mixed but mostly positive feedback. The rooms and bathrooms are often praised for their cleanliness, though some guests report issues with specific areas, such as the indoor pool and changing rooms. Maintenance issues like mold and late cleaning services have been noted, but the hotel's hygiene standards are generally considered satisfactory.
The staff is frequently commended for their friendliness, attentiveness and professionalism with particular employees like Myriam standing out for exceptional service. While there are occasional mentions of unhelpful or less competent staff, especially in the bar and restaurant areas, the overall consensus is that the staff significantly enhances the guest experience.
The hotel's free WiFi and mobile reception need improvement with guests experiencing unreliable connections and poor phone signals, particularly in basement rooms. The WiFi's inconsistency adds to the frustration, detracting from an otherwise pleasant stay.
The estate offers both indoor and outdoor pools with the outdoor pool praised for its beauty and well-maintained, heated saltwater. However, the indoor pool often receives criticism for its cold water and minimal equipment. Overcrowding and occasional dirtiness of the outdoor pool are also noted issues.
Parking is convenient and secure with free parking spaces available, although the non-functional electric charging point is a minor drawback. Guests generally find the parking conditions accessible and safe.
The hotel is highly regarded as a family destination, offering a variety of kid-friendly activities and facilities like a swimming pool suitable for children, pony riding, tennis and table tennis. The family-oriented atmosphere and the supportive staff contribute to a memorable stay, making it ideal for family weekends.
Beds receive generally positive remarks for comfort and quality, though some guests find the mattresses too soft or the pillows too hard. Despite a few mixed reviews about the extra beds and specific issues, the overall impression of the bedding is favorable.
Overall, while Hotel Novotel Domaine de Maffliers - Paris Val-d'Oise is classified as a four-star establishment, some guests feel it falls short of their expectations in areas such as mobile reception, bathroom conditions and the check-in process. Nonetheless, the beautiful natural setting, friendly staff and excellent breakfast contribute to a largely positive guest experience. Show more
InfoSummary of reviewsPremiere Classe Cergy Saint Christophe offers a generally positive experience for travelers, particularly due to its strategic and convenient location. Nestled in a quiet, decentralized area, the hotel is close to shops, restaurants and a Carrefour supermarket, making it an ideal spot for both short stopovers and extended business stays. Its proximity to the highway and the RER train station, which connects to Paris, adds to its appeal, although the latter may require a bit of a walk.
Guests appreciate the value-for-money breakfast service. Despite some criticisms regarding variety and occasional availability issues, the cheerful and hearty breakfast offerings, including a good selection of coffees, are noted as convenient and affordable.
The rooms have mixed reviews. While some guests find them clean and comfortable, many highlight issues related to size, cleanliness and outdated facilities. Reports of cramped spaces, small and impractical bathrooms and maintenance problems are common. Cleanliness also varies with some guests reporting satisfactory conditions while others mention significant cleanliness issues, including mold and signs of wear and tear.
Staff at the hotel generally receive positive reviews for their friendly and attentive service. Specific staff members, like a commendable receptionist named Jenny, are often highlighted for their exceptional service. However, there are occasional reports of unprofessional behavior from some staff members, indicating a need for more consistent customer service.
The free Wi-Fi service is another mixed aspect. While some guests find it adequate, others experience slow speeds and connectivity issues. The lack of accessible electrical outlets, especially by the bed, is another minor inconvenience mentioned by guests.
Parking facilities, though free and conveniently spacious, are noted for being dirty and unsecured, raising concerns about safety and security. This detracts from the overall experience, although the practicality of the parking itself is appreciated.
Families may find the hotel less accommodating, as rooms are often too small to comfortably fit more than three people and noise can be disruptive during weekends. While the hotel offers amenities like a baby bed, the breakfast options and overall setup may not fully meet the needs of families with young children.
Comfortable beds with clean, recent bedding are frequently praised, contributing positively to the sleeping experience. However, inconsistent upkeep, such as broken or poorly maintained beds, does affect some guests' comfort. Additionally, rooms are equipped with features for guests with disabilities, although the lack of an elevator poses challenges for those with mobility issues.
Overall, Premiere Classe Cergy Saint Christophe is a practical choice for travelers seeking a convenient location with basic amenities, friendly staff and a generally comfortable stay. Improvements in room maintenance, cleanliness and certain facilities could further enhance the guest experience. Show more
InfoSummary of reviewsPremiere Classe Herblay enjoys widespread approval for its strategic location, making it accessible by car and close to shops, restaurants and major routes. The tranquil atmosphere and functional, well-appointed rooms make it suitable for both leisure and business trips. The hotel's proximity to key areas such as Paris, Stade de France and Val d'Oise, combined with secure and ample parking, adds to its appeal for travelers with vehicles.
Breakfast tends to leave a mixed impression. While it’s often considered good value for money with fresh options served in a quiet, friendly environment, some guests find it too basic and lacking variety, particularly in pastries, fresh fruits and protein. Cleanliness in the breakfast area could also see improvements.
The rooms are small but clean, ideal for short stays and budget-conscious travelers. While they are mostly clean and tidy, cleanliness issues such as cigarette smells and minor stains occasionally detract from the experience. Bathrooms, noted for their compact size and sometimes inconvenient design, can also pose issues with thermal regulation and ventilation.
The hotel's staff are frequently praised for their friendliness and helpfulness, contributing significantly to the positive guest experience. However, there are occasional mixed reviews regarding reception experiences and language barriers.
WiFi connectivity is a noticeable disadvantage with many guests reporting weak or slow internet service. Parking receives generally positive feedback for being secure and free, though the number of spaces can be insufficient during busy periods and noise at night might be an issue for some guests.
Beds at Premiere Classe Herblay are generally comfortable, providing a good night’s sleep, though some guests find the pillows too small and the mattresses sometimes too firm or not clean.
The hotel is generally accessible, offering ground floor options and clean rooms. However, limited dedicated accessible rooms and occasional miscommunications regarding specific needs suggest there is room for improvement to better accommodate guests with disabilities.
Overall, Premiere Classe Herblay is a practical and strategically located option for short stays, offering basic comforts and commendable service, particularly for those traveling by car. Show more
