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Summary of reviewsEurostars Arenas de Pinto offers a strategically convenient location, ideal for travelers passing through or visiting nearby attractions. The proximity to Parque Warner and a large shopping center like Nassica makes it a popular choice for families and shoppers. Although the industrial setting and nearby gas station might not appeal to everyone, the hotel's underground parking with direct access to the rooms adds an extra layer of convenience and security.
Breakfast at the hotel generally receives high marks for its variety and quality, featuring gluten-free and lactose-free options and continuous restocking. Despite occasional issues with overcrowding and pricing, the friendly staff, particularly Mariela, enhance the breakfast experience. Dinner service also receives positive feedback for quality but is limited in variety and affected by slow service and operational hours. The restaurant staff, however, are frequently praised for their friendliness and professionalism.
The rooms are noted for their spaciousness, modern decor and practical amenities, appealing to both families and business travelers. Private garage access directly from the rooms is a unique feature adding to guest convenience. Cleanliness standards are high across the hotel, though minor maintenance issues and occasional cleanliness lapses have been noted.
Staff at Eurostars Arenas de Pinto stand out for their professionalism and attentiveness, providing a welcoming atmosphere and resolving issues promptly. Receptionists Vanessa and Laura are specifically mentioned for their exceptional service.
Guests also benefit from advanced in-room entertainment options like YouTube and Chromecast along with generally good Wi-Fi quality, though improvements in connectivity are needed in some areas. The parking facilities are highly praised for their security and convenience with ample free parking and direct room access.
For families, the hotel's proximity to Warner Park and spacious family rooms with child-friendly amenities contribute to a pleasant stay. The overall cleanliness, comfortable accommodations and convenient parking make it an appealing choice for a family trip or a stopover before exploring local attractions.
In conclusion, while there are areas for improvement — such as Wi-Fi stability, breakfast area management and expanding the dinner menu — the Eurostars Arenas de Pinto excels in providing a clean, comfortable and convenient stay with a high level of service from a dedicated staff.
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