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Summary of reviewsBest Western Plus Parkhotel Velbert is nestled in a picturesque green environment, offering a tranquil retreat that is both conveniently located and serene. The hotel's strategic position between Wuppertal, Essen and Düsseldorf makes it an ideal base for exploring the region with the city center just 20 minutes away on foot. The proximity to Herminghauspark and its beautiful garden setting add to the overall charm, creating a delightful spot for relaxation and leisurely walks. Guests also appreciate the good parking facilities and the friendly, helpful staff, which enhances the overall experience.
Breakfast at the hotel receives high praise for its extensive and varied buffet, featuring fresh waffles, egg dishes and extras like champagne and salmon. The well-organized layout and friendly staff contribute to a pleasant dining experience. While some guests feel the breakfast is costly, many find it justified due to the variety and quality provided. The dining experience as a whole is enhanced by the pleasant ambiance and the availability of excellent vegetarian and vegan options. However, some diners note that the menu can feel limited and occasional issues with seasoning and pricing are mentioned.
The rooms at the hotel are frequently lauded for their spaciousness, modern design and comfort. Guests highlight the cleanliness and tidiness, along with modern, functional furnishings. The large, comfortable beds and well-appointed bathrooms, some newly renovated, add to the overall positive experience, although a lack of air conditioning is occasionally noted. Despite minor maintenance issues that were quickly resolved, the rooms offer a quiet, pleasant stay with lovely park views.
Throughout the hotel, cleanliness is a standout feature with guests consistently noting the spotlessly clean rooms and bathrooms. Communal areas are similarly well-maintained, delivering a fresh and hygienic environment.
Staff at the Best Western Plus Parkhotel Velbert are consistently praised for their exceptional friendliness and professionalism. The reception team is particularly noted for their welcoming and attentive service from the moment of check-in. The commitment to hospitality is evident across all staff interactions, including housekeeping and breakfast service, ensuring a hospitable atmosphere that makes guests feel at home.
The beds at the hotel receive predominantly positive feedback, noted for their comfort and good quality bedding. While some guests find the mattresses to be on the firmer side, the majority enjoy a restful sleep, appreciating the large and comfortable beds provided.
Overall, the hotel aligns with the expectations for a four-star establishment, offering modern and clean accommodations with a cozy atmosphere. Although there are occasional critiques regarding breakfast and organizational aspects, the hotel largely delivers a satisfactory experience. Additionally, the hotel is highly recommended for business travelers, offering efficient check-in, premium parking and well-equipped facilities for meetings, making it an ideal choice for professional needs in the Düsseldorf area.
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