Guests at the Holiday Inn Express Vernon-Manchester by IHG frequently commend the hotel for its strategic location and exceptional service. Situated conveniently near a major highway, the hotel provides easy access for travelers and is close to shopping and dining options, enhancing the overall convenience for visitors. The quiet surroundings and comfortable beds ensure a relaxing and restful stay.
The breakfast offerings receive high praise, with guests enjoying a variety of options each morning, including eggs, sausages, bacon, and healthy choices. The presence of a pancake maker and a courteous hostess add to the positive dining experience. For families, the breakfast service, with its pack-and-go option, proves particularly convenient.
The spacious rooms are appreciated for their practical amenities such as a microwave, refrigerator, and coffee maker, alongside comfortable beds and quality pillows. While the decor might be slightly dated, the cleanliness and functionality of the rooms are often highlighted. The hotel's attention to accessibility, with well-constructed wheelchair-accessible showers, is also noted.
Cleanliness is a standout feature, with guests frequently praising the immaculate rooms and bathrooms. The swimming pool is also well-maintained, contributing to an enjoyable experience. Although the hotel is undergoing renovations, it remains in good condition with consistently positive feedback on cleanliness and service.
The staff at the Holiday Inn Express Vernon-Manchester by IHG are consistently praised for their friendliness and professionalism. They create a welcoming atmosphere and effectively address any issues, ensuring a smooth and pleasant stay for guests. The exceptional service, combined with the hotel's convenient location, makes it a favorable choice for travelers.
Lastly, the indoor heated saltwater pool, though sometimes noted to be cooler than expected, is a cherished amenity providing a clean and pleasant swimming environment. Overall, the Holiday Inn Express Vernon-Manchester delivers a comfortable and satisfactory experience for its guests.
Best Western Manchester receives praise for its strategic location, providing guests with convenient access to highways, shopping centers, restaurants, and nearby attractions like Wickham Park and North West Park. The proximity to Hartford and Providence enhances its appeal as a base for exploring. Guests are welcomed by friendly and helpful staff, ensuring a pleasant experience despite the hotel's ongoing renovations.
The rooms are generally appreciated for their cleanliness and comfort, with beds consistently described as very comfortable, contributing to restful nights. Although some guests have noted a need for updates in certain areas, including worn-out furniture and occasional maintenance issues, the hotel is undergoing renovations that promise future improvements. Cleanliness is another aspect where the hotel shines, particularly in newly renovated spaces, though some guests have reported inconsistencies.
The staff remains a standout feature, frequently praised for their attentiveness and genuine hospitality. Their commitment to customer service enhances the overall stay, even during challenging situations. While breakfast offerings are noted as underwhelming, the continued evolution of the hotel might bring changes in this area.
Overall, Best Western Manchester provides good value for money with its comfortable accommodations, excellent staff, and convenient location, making it a commendable choice for travelers seeking accessibility and a welcoming environment.