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Summary of reviewsCasa de Huéspedes 12 Octubre Rooms receives positive feedback from guests for several key aspects, making it a favorable choice for visitors to Madrid. The hotel's location is highly praised for its convenience, particularly for those attending events at the nearby Caja Mágica venue or visiting the 12 de Octubre hospital. The proximity to public transportation, including bus lines and the 12 de Octubre metro station, provides efficient access to Madrid's city center, appealing to a variety of travel needs. While the surrounding area isn't the most desirable, guests appreciate the tranquility of the hotel's environment, ideal for rest after busy days.
Guests often commend the cleanliness of the rooms, highlighting the modern and well-maintained accommodations. Many individuals have found the establishment's cleanliness levels satisfactory, praising the newness and tidiness of the facilities. The attentive and friendly staff are a standout feature, frequently acknowledged for their professionalism and exceptional service, enhancing the overall guest experience. Notable staff members like Leo and Daniel receive specific mention for their helpfulness, and the use of technology, such as WhatsApp, for smooth communication is appreciated.
Comfortable sleeping arrangements are another highlight, with guests lauding the cleanliness and comfort of the beds. The modern facilities and spacious rooms contribute positively to the stay, despite minor issues like the firmness of beds or thinner pillows. Moreover, the hotel offers good value for money with a favorable price-quality ratio. The efficient use of technology for tasks like check-in (via an app) and the modern facilities align with guest expectations based on the establishment's offerings.
While there are minor criticisms regarding maintenance inconsistencies and limited dining options in the neighborhood, the positives—especially related to cost, location, and excellent staff service—largely overshadow these concerns, making Casa de Huéspedes 12 Octubre Rooms a highly recommended place for visitors seeking convenience and comfort in Madrid.
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