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Summary of reviewsHotel Thalasso Cantábrico Las Sirenas 4 Superior is highly praised for its exceptional location, situated on the outskirts of Viveiro. Guests enjoy stunning views of the sea, beach and estuary, making it an ideal retreat for relaxation. The proximity to Covas and Sacido beaches offers opportunities for scenic walks and exploration. The serene environment of the hotel is complemented by superb facilities and cleanliness with the restaurant and staff receiving high commendations.
The breakfast experience at the hotel garners mixed feedback. Positively, the variety and quality are often lauded with guests enjoying a range of options and attentive service in a pleasant restaurant setting. However, some guests report dissatisfaction with organization, quality and the repetitive nature of the offerings, suggesting room for improvement.
Dinner experiences lean towards the positive with notable praise for the quality of food and service, especially the rooftop restaurant with its spectacular views. However, some guests find the buffet monotonous and deficient in variety, particularly for vegetarians and children. The ambiance and service, although generally good, occasionally fall short of expectations due to organization issues.
Rooms at the hotel are highlighted for their spaciousness, cleanliness and modernity. Guests appreciate the comfortable beds and stunning sea views from terraces or balconies. Minor issues such as soundproofing and temperature control are noted, but overall, the accommodations provide a pleasant and cozy environment aligning well with the hotel's four-star rating.
Cleanliness at the hotel receives consistently high marks with rooms and common areas maintained in pristine condition. The attentive cleaning service and adherence to safety protocols further enhance guests' comfort and satisfaction. Although there are occasional lapses, such incidents are relatively rare.
The hotel staff stands out for their friendliness, professionalism and attentiveness, contributing to a welcoming atmosphere. The reception and restaurant staff, in particular, receive high praise, despite some variability in service quality at the spa and cafeteria. Their proactive approach and dedication significantly enrich guests' stays.
The free WiFi service at the hotel appears to be a weak spot with many guests experiencing connectivity issues. Improving the WiFi infrastructure would greatly enhance the overall guest experience.
The spa also garners mixed reviews. While the treatments and service are well received, many guests feel the spa is too small and often crowded. Additionally, the separate building location and additional costs for access are points of contention.
Fitness amenities at the hotel do not meet guests' expectations with limited, low-quality equipment and space. The gym's poor maintenance detracts from the overall experience.
The pool facilities provide a generally positive experience, though some aspects such as crowdedness, limited sunbeds and unheated water could be improved. Accessibility issues also detract from the convenience of using the pool and spa areas.
Overall, Hotel Thalasso Cantábrico Las Sirenas 4 Superior offers a high-quality and serene stay, particularly praised for its stunning location, superb cleanliness and friendly staff. While some areas like the breakfast, dinner variety and spa facilities can benefit from improvements, the hotel remains a compelling destination for those seeking to appreciate the natural beauty of Northern Galicia.
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