Info
Summary of reviewsThe Hilton Concord is highly regarded for its strategic location in Concord, offering guests easy access to a variety of local attractions, shopping centers, and dining options. This makes it an ideal choice for events and leisure activities, with its proximity to amenities and entertainment venues being a standout feature. Guests also appreciate the convenience of an on-site bar and restaurant, further enhancing their stay.
Cleanliness at the Hilton Concord receives mixed reviews. Many guests enjoy the clean and comfortable rooms, well-kept facilities, and friendly staff, creating an inviting atmosphere. Large beds and secure parking add to the positive experience. However, there are noted inconsistencies, particularly in common areas and some rooms, indicating that attention to detail in cleanliness could be improved.
The hotel's staff is often praised for their exceptional hospitality. Guests frequently commend the friendly and accommodating nature of the team, which contributes to a welcoming experience. The staff, including front desk and housekeeping, are lauded for being helpful and knowledgeable, ensuring guests feel comfortable and informed throughout their stay.
Parking at the Hilton Concord presents a mixed experience. While the convenience of on-site parking is appreciated, guests express concerns about the additional charges, suggesting that parking fees should be more seamlessly integrated into the room rates. The feedback primarily revolves around value alignment, indicating a preference for a more cost-effective parking arrangement.
Overall, the Hilton Concord provides a generally positive experience, with its prime location and exceptional staff being key highlights, though there is room for improvement in cleanliness consistency and parking fee transparency.
Show moreRead review summaries for all categories
Categories
