Info
Summary of reviewsBest Inn Hotel, located on Argyle Road, boasts an advantageous position for travelers, offering convenient access to local amenities through its proximity to shops and Ilford station, as well as connections via the Elizabeth line. Guests appreciate the easy reach to attractions like the Olympic Stadium, with the hotel's setting providing a peaceful yet accessible experience, perfect for exploring London. Despite some concerns about the isolated feel of the surrounding area at night, the hotel's strategic location remains a key advantage.
While the hotel offers breakfast from 7:00 a.m., guests have mixed reactions to the quality and variety of food provided, indicating room for enhancement to meet expectations better. On the positive side, the hotel staff receives commendation for their friendliness and helpfulness, contributing significantly to the overall guest experience. The team is noted for being welcoming and supportive, especially the reception staff who are praised for their courtesy and willingness to assist.
However, the hotel faces considerable challenges regarding cleanliness and room conditions. The rooms need significant improvements in maintenance and cleanliness, with guests frequently reporting issues such as dirt, grime, and outdated decor. While the affordable beds receive some favorable mentions for their surprising cleanliness, guests often note discomfort due to old mattresses and broken furniture. The cleanliness standards, especially concerning communal areas and bathrooms, require urgent attention, with reports suggesting the need for extensive refurbishment.
Despite its appealing location and exemplary staff, Best Inn Hotel could greatly benefit from significant enhancements in cleanliness, room maintenance, and breakfast offerings to elevate the overall guest experience.
Show moreRead review summaries for all categories
Categories
