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Summary of reviewsThe 'ibis budget London Bromley Town Centre' benefits greatly from its prime location in the heart of Bromley. Guests consistently praise the convenience of being near shops, restaurants and transport links, including Bromley South train station, making it ideal for both leisure and business travelers. The hotel's central setting provides easy access to shopping centers like The Glades and transport connections to central London. Despite being in a busy area, the environment retains a sense of tranquility.
The accommodations are decent with rooms generally described as clean, spacious and comfortable, although some areas like carpets and HVAC systems demand better maintenance. The staff, particularly at reception, garner high praise for their friendliness and helpfulness with mentions of staff members who go above and beyond to ensure a pleasant stay.
Breakfast at the hotel has received mixed reviews. The grab-and-go breakfast bags offer convenience and some variety, but many guests feel the quality and options could be improved. For more robust breakfast choices, visitors might prefer nearby cafes.
Cleanliness overall is satisfactory with many guests finding their rooms spotless and well-maintained. However, inconsistencies like stained carpets and sporadically dusty areas were noted. Housekeeping generally receives positive feedback for their efforts.
Free Wi-Fi is available but the service is frequently criticized for being weak or unreliable, particularly on higher floors. Addressing Wi-Fi connectivity issues could greatly enhance the guest experience.
Families appreciate the spacious family rooms and the hotel's convenient location. Despite minor issues like unstable children's beds, the hotel is viewed as a budget-friendly option suitable for family stays.
Beds receive mixed feedback; while double and king beds are generally comfortable, single beds and extra child beds often fall short in terms of comfort. Bedding inconsistency, such as hard pillows and poorly made beds, was also noted.
Overall, 'ibis budget London Bromley Town Centre' offers value for its affordability, convenient location and friendly staff, though improvements in amenities and breakfast options could enhance the experience further.
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