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Summary of reviewsCopper Point Resort stands out for its prime and scenic location, offering beautiful grounds and easy access to nearby shops and local attractions such as Radium, Fairmont and Panorama. Guests appreciate the resort’s strategic position, whether they are attending festivals, on a work trip or enjoying a family vacation. The welcoming atmosphere, combined with excellent amenities such as indoor and outdoor pools and on-site dining at Element, adds to the resort’s appeal. Additionally, the convenience of underground parking and the overall cleanliness of the property contribute to a positive guest experience.
The dining experiences, especially the dinner offerings at the on-site restaurant, receive high praise for the quality, presentation and taste of the meals with the Prime Rib dinner being a standout. However, breakfast experiences are more mixed; while some enjoyed excellent meals, others noted limited options, the need to prebook and additional costs as areas for improvement.
Rooms at Copper Point Resort impress many guests with their spaciousness, modern decor and amenities like fully equipped kitchens and patios with BBQ facilities. Cleanliness and comfort are frequently highlighted, although there are some isolated reports of outdated rooms and minor maintenance issues. The resort’s commitment to cleanliness is generally commended with the overall environment being well-maintained, although occasional lapses like unclean hallways and minor housekeeping oversights are noted.
The staff at Copper Point Resort receive outstanding reviews, described as friendly, polite and exceptionally helpful. Their welcoming demeanor and quick, accommodating responses greatly enhance the guest experience with many guests recounting specific instances of staff going above and beyond to ensure a pleasant stay.
The pool areas, both indoor and outdoor, are a significant highlight with guests enjoying the well-maintained, beautiful facilities. Despite occasional busyness, particularly with children, the pools contribute greatly to guests’ enjoyment.
Feedback on the beds is mixed; many guests find them comfortable and conducive to a good night's sleep, while others encounter issues with firmness and cleanliness. Pillows, in particular, receive criticism for being too soft and uncomfortable, suggesting a potential area for improvement.
Overall, Copper Point Resort offers a generally satisfying experience with its strategic location, comfortable and well-equipped rooms, excellent dinner options and exceptional staff service, making it a desirable destination for various types of travelers.
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