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Summary of reviewsCromwell Lodge Hotel by Greene King Inns, nestled in the heart of Banbury, stands out for its superb and convenient location, ideal for both leisure and business travelers. Guests praise the hotel's easy access to the town center, shops, restaurants and train station. The availability of ample, secure parking further enhances its appeal.
The breakfast experience receives high accolades, noted for its wide variety and excellent quality. Guests particularly appreciate the freshly cooked options, well-presented dishes and the convenience of pre-paying. The friendly and attentive staff in the breakfast room contributes significantly to the enjoyable dining experience.
Dinner is similarly well-regarded with many commending the food's quality and the pleasant dining atmosphere. Despite occasional slow service and some menu items sometimes being unavailable, the overall experience remains positive, supported by a friendly bar staff and an inviting setting.
Rooms offer a blend of positive features and areas needing improvement. Cleanliness and comfort are generally well-maintained with many appreciating the tidy, well-equipped rooms and comfortable large beds. The hotel’s charming historical character also earns praise. However, there are recurring mentions of dated decor, minor maintenance issues and occasional noise or unpleasant smells.
Cleanliness is mostly praised, though some inconsistencies exist, particularly in older, worn areas. Despite these minor hiccups, the hotel generally meets guests' cleanliness expectations.
The staff is frequently lauded for their exceptional service with many guests noting the team’s friendly, helpful and accommodating demeanor. Personalized service from the front desk, bar and restaurant staff significantly enhances guests’ experiences.
While the free wifi receives mixed reviews with some guests experiencing strong connections and others struggling with intermittent service, the hotel’s parking facilities are consistently praised as secure and convenient.
Beds are widely appreciated for their comfort, contributing to restful sleep. Though some variability in firmness preferences is noted, the overall consensus is positive.
As a three-star hotel, Cromwell Lodge offers good value with its historic charm compensating for the need for some updates. The building’s period features add a unique and memorable touch to the stay.
The hotel is also noted for being dog-friendly with specific rooms and considerate amenities for pets, enhancing its appeal for travelers with dogs.
Overall, Cromwell Lodge Hotel by Greene King Inns provides a comfortable, welcoming and conveniently located option for visitors to Banbury with its historical charm and attentive staff standing out as key highlights.
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