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Summary of reviewsDukes Folly Hotel, in Southport, is highly regarded for its prime location, making it an ideal base for exploring local attractions such as Lord Street, the beach and the pier. The convenience of nearby parking and easy access to the train station further enhances its appeal. Despite being centrally located, the hotel maintains a peaceful atmosphere, perfect for a relaxing retreat.
Guests consistently praise the hotel's breakfast offerings. The continental breakfast is lauded for its variety and quality, while the cooked breakfast, available for a modest additional fee, is often described as large, delicious and well worth the cost. The breakfast room is noted for its cleanliness and modern decor, contributing to a pleasant dining experience.
Dinner at the hotel receives commendable reviews with guests appreciating the high quality and reasonable pricing of the food. The varying menu, including tapas, steak and Sunday roasts, offers something for everyone. Outdoor seating and a beer garden enhance the dining experience. Minor service delays are occasionally mentioned but do not significantly impact the overall positive feedback.
Rooms at Dukes Folly Hotel are clean, comfortable and uniquely decorated with a range of themes adding a charming touch. While the sizes of the rooms can vary with some being notably compact, the high standards of cleanliness and comfort are consistently highlighted. Some guests suggest that certain areas could benefit from modernization, but overall, the accommodation provides a cozy and inviting environment.
Cleanliness is a strong point across all areas of the hotel, from rooms to public spaces. This, combined with the friendly and attentive staff, ensures a comfortable stay. The team is frequently praised for their exceptional service, going above and beyond to assist and ensure guests have an enjoyable experience.
The hotel's WiFi service receives mixed reviews; while some guests find it reliable and fast, others experience intermittent connectivity issues, particularly in the rooms.
Families find Dukes Folly Hotel particularly accommodating with friendly staff and a family-oriented atmosphere. Child-friendly amenities, including safe play areas and special packages, add to the hotel's appeal for family trips.
Golf enthusiasts appreciate the hotel's proximity to several local courses, making it a convenient choice for a golf getaway.
Beds at the hotel are generally described as very comfortable with many guests enjoying the spacious and restful sleeping arrangements. However, opinions on bed firmness are mixed with some guests finding them too soft or uneven.
Despite being a three-star establishment, Dukes Folly Hotel often exceeds guests’ expectations with many comparing it favorably to higher-rated hotels. It provides excellent value for money, especially highlighted by the fantastic breakfast offerings.
Business travelers find the hotel well-suited to their needs, thanks to its business center, meeting facilities and central location. The helpful and accommodating staff further enhance the convenience for those traveling for work.
Overall, Dukes Folly Hotel stands out for its friendly service, cleanliness, excellent breakfast and convenient location, making it a well-regarded option for a variety of travelers.
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