Info
Summary of reviewsPhilae Hotel Aswan stands out as a well-positioned choice in central Aswan, ideal for travelers seeking convenience and stunning views. Located along the Corniche and facing the Nile River and Elephantine Island, guests are treated to magnificent river views. The hotel's central position offers easy access to local attractions, markets, restaurants and the train station, making it an excellent base for exploration and relaxation.
The breakfast service at Philae Hotel Aswan receives widespread praise for its variety and generous portions, accommodating guests with both dine-in and takeaway options. These include a mix of local and continental dishes, ensuring a hearty start to the day, especially for those embarking on early excursions. Despite some feedback regarding occasional long waits and less variety, the overall sentiment points to a delightful breakfast experience that exceeds expectations.
However, the hotel's dining options for lunch and dinner are limited, as the restaurant is not open for evening meals. Nonetheless, the abundance of nearby restaurants gives guests plenty of alternatives. The staff's recommendations for local dining also add value to the overall experience.
Rooms at the Philae Hotel Aswan offer a mixed experience. Many are praised for their cleanliness, comfort and spaciousness with some featuring balconies that provide breathtaking views of the Nile. Yet, a few guests highlighted issues such as outdated designs, dim lighting and noise. The rooms' practicality is enhanced by amenities like fridges, kettles and kitchenettes, making them ideal for longer stays. Despite minor shortcomings, the overall sentiment about room cleanliness and the spectacular views remains positive.
Cleanliness throughout the hotel is generally excellent with guests frequently commending the spotless rooms and bathrooms. However, a few reviews note inconsistencies, such as dusty furniture or unclean spots.
The hotel staff is one of its standout features, often described as friendly, helpful and attentive. Specific staff members such as Khaled, Mostafa, Mahmoud and Mr. Mohammad receive individual praise for their exceptional service. The staff's professionalism, English proficiency and willingness to assist with various arrangements greatly enhance the guest experience.
Unfortunately, the Wi-Fi service at the hotel is a significant drawback. Most guests report poor or non-existent internet access in the rooms with only weak and unstable connections available in the lobby or reception area.
For families, Philae Hotel Aswan is a recommended choice due to its spacious family rooms and accommodating staff. The generous breakfast boxes cater well to families and the overall environment is family-friendly, providing a good base for exploring the region.
The hotel's beds are generally comfortable, aiding in a restful stay. However, some guests found the mattresses too hard. Despite this, the clean and cozy room environments contribute positively to the overall experience.
Business travelers find the hotel suitable for short stays, appreciating the central location, clean rooms and essential amenities. Though the lack of elevators and reliable in-room Wi-Fi pose challenges, the professional and helpful staff ensure a pleasant stay.
In summary, Philae Hotel Aswan offers a well-located and clean accommodation option with commendable staff service and beautiful views, despite a few areas needing improvement, particularly with Wi-Fi connectivity and some room updates.
Show moreRead review summaries for all categories
Categories
