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Summary of reviewsMsafini Hotel in Shela Village is lauded for its convenient, central location, just around five minutes from Shela Beach and the main port, making it an ideal base for exploring local attractions, eateries and the waterfront. Guests appreciate its accessibility, even though some found it slightly hidden and farther from the beach than expected.
The hotel’s breakfast receives mixed reviews but is generally praised for its tastiness, freshness, especially Swahili dishes and fresh fruits. The rooftop terrace offering stunning views of Lamu and the ocean enhances the experience. Despite this, there are suggestions for more variety and improved service speed.
Msafini Hotel’s dining experience is also highly regarded with many guests highlighting the delicious dinner options, large portions and great value. The service, particularly from the dining staff, adds positively to the experience, though room service can be slow at times.
Room experiences vary with many guests enjoying the spacious, clean rooms and fantastic views from private terraces. However, some guests faced issues like dark, noisy rooms, slow service and occasional maintenance problems. While overall cleanliness is commendable and contributes to a comfortable stay, there are a few mentions of areas needing improvement.
The hotel staff consistently receive high praise for their friendliness, helpfulness and professionalism. Guests appreciate their attentiveness and courteous service, which significantly enhances the overall experience at the hotel.
The pool is generally well-received for its beauty and cleanliness, though some guests noted its small size and occasional unavailability. The beds are considered comfortable and spacious with adequate mosquito nets, despite occasional complaints about the cleanliness and condition of the bedding.
Overall, Msafini Hotel offers a beautiful, well-situated base with excellent service, comfortable accommodations and a generally positive dining experience, making it a great choice for travelers looking to immerse themselves in the local ambiance of Shela.
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