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Summary of reviewsHotel Bollaert receives considerable praise for its prime location, positioned conveniently in the heart of Lens. Guests consistently appreciate the easy access to the Bollaert Stadium, Louvre-Lens museum, and other local attractions, making it an excellent choice for sports, culture, and leisure enthusiasts. Proximity to public transportation and key interest points further enhances its appeal for travelers.
The staff at Hotel Bollaert are frequently commended for their friendliness and professionalism, creating a welcoming atmosphere from the moment of arrival. The attentive service extends across various aspects of the hotel experience, contributing significantly to guest satisfaction.
In terms of accommodations, guests enjoy the modern decor and cleanliness of the rooms, which are consistently described as pleasant and comfortable. Although some mention of smaller room sizes exists, the overall impression remains positive due to the hotel’s meticulous cleanliness standards.
Breakfast at the hotel garners mostly positive reviews, with guests highlighting the hearty offerings and quality products like fresh fruits and pastries. While some desires for greater variety are noted, the breakfast experience still contributes positively to the overall stay.
Though the dining options within the hotel are limited to a preset menu, guests describe the food as good despite occasional comments about pricing. For those seeking more variety, a recommended dining alternative across the street adds flexibility to their meal choices.
Secure parking facilities add to the convenience, appreciated by guests for offering safety and accessibility, especially during high activity days. The availability of free and paid options accommodates various needs effectively.
The beds are largely praised for their comfort, providing a restful sleep, although some guests note a preference for softer mattresses. Despite this, the majority sentiment remains favorable concerning the bedding experience.
Overall, Hotel Bollaert stands out as a preferred destination for travelers looking to explore Lens, with its exceptional location, clean and comfortable accommodations, friendly staff, and convenient amenities, offering a welcoming and pleasant stay.
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