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Summary of reviewsVenezia Palazzo Hotel offers a blend of positive and mixed experiences for its guests. Located a 10 to 15-minute drive from the city center of Yerevan, it is ideal for travelers with cars or who don't mind using affordable taxis. However, its placement on a busy outbound road may be noisy and there are no shops or entertainment options within walking distance, which can feel isolating for those who prefer exploring on foot.
The breakfast experience is well received with most guests enjoying the convenience of breakfast delivered to their rooms. Items like scrambled eggs, sausages, porridge and coffee receive praise for their quality and portion size. While some guests note a lack of variety, the overall sentiment is positive, indicating a hearty and enjoyable start to the day.
Dinner services are also highlighted favorably. Though the hotel lacks a traditional restaurant, staff can arrange food deliveries or bring delicious meals like kebabs directly to rooms. The picturesque Venetian-themed restaurant on the premises, as well as a nearby highly praised restaurant, further enhance the dining experience.
Rooms at the Venezia Palazzo Hotel are noted for their spaciousness and comfort, featuring large beds and jacuzzi-equipped bathrooms. Cleanliness is generally praised, although there are some reports of outdated furniture, occasional mold and noise disturbances. Nonetheless, many guests appreciate the unique castle-like design and cozy atmosphere.
The hotel staff receive high marks for their friendliness, helpfulness and professionalism, significantly contributing to guests' enjoyment. Despite some language barriers, the staff's ability to swiftly address requests and provide personalized service leaves a lasting positive impression.
WiFi can be hit or miss; some guests report good speeds, while others experience weak coverage and disconnections. The parking facilities, however, receive consistent praise for their convenience, security and availability.
Ideal for families, the hotel offers a welcoming atmosphere, large family rooms and a pool area that children particularly enjoy. While some noise disturbances are noted, the overall family-friendly environment encourages guests to return.
The beds elicit mixed reactions; many guests find them large and comfortable with pleasant linens enhancing their stay. However, some report issues such as uncomfortable mattresses, damaged bed frames and inconsistencies in bed-making during cleanings.
Overall, Venezia Palazzo Hotel presents a generally positive experience with some areas for improvement. Its spacious rooms, friendly staff and family-friendly features make it a recommended choice for many travelers.
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