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Summary of reviewsSafeer almisk Hotel stands out for its convenient location close to the Haram, making it a popular choice among visitors seeking ease of access to the Holy Mosque, which is just a 10 to 20-minute walk away. Surrounded by bustling markets and shops, guests can easily fulfill shopping and dining needs, benefiting from the hotel’s central location and reasonable pricing. Additionally, a sporadic shuttle bus service is offered for those preferring not to walk.
Guests frequently acknowledge the spaciousness and comfort of the rooms, which are often seen as providing good value for money. However, the property shows signs of aging with numerous reviews highlighting outdated furniture, dim lighting and rooms in need of renovation. Cleanliness levels draw mixed reactions; while some guests describe the hotel as very clean, others cite issues such as dusty carpets, unpleasant smells and sightings of cockroaches. Bathrooms, often described as small and unclean, require significant improvement and better maintenance.
Interaction with the staff has been a mixed bag as well. Many guests found them friendly and helpful, particularly singling out employees like Taha Hussein for their exceptional service. Conversely, there are significant criticisms regarding rude and unprofessional behavior from some reception and managerial staff, suggesting a need for better customer service training.
Wi-Fi connectivity at the hotel is another area of concern for many guests with frequent reports of slow speeds, weak signals and unreliable internet access disrupting their stay. Bed quality also varies; while a few guests found them comfortable, many others pointed out issues such as uncomfortable beds, inadequate cleaning and poor-quality mattresses.
Despite these shortcomings, Safeer almisk Hotel offers good value for money and is considered adequately suitable for short stays. However, the general consensus suggests that the hotel’s three-star classification may be generous with many guests recommending rebranding it as a two-star establishment or lodge due to the lack of facilities and services typically expected in a three-star hotel.
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