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Summary of reviewsAlRabih Hotel enjoys a generally favorable reputation for its convenient location, especially for those visiting the Haram. It is situated close to the Holy Mosque and offers easy access to a variety of amenities like restaurants, pharmacies and shops. Guests value the hotel's balance of price and quality, often finding it a good value for money. The hotel's cleanliness is frequently lauded with rooms described as spacious, tidy and well-equipped, suitable for families or groups. The cooperative and professional staff, including notable individuals who provide welcoming and exceptional service, contribute to a positive experience.
Despite some issues with room assignments and occasional inconsistencies in cleaning services, the overall sentiment regarding room cleanliness and comfort is positive. The hotel maintains a quiet atmosphere and a luxurious feel while being cost-effective. A notable feature is the continuous shuttle service to the Haram, though it can be slightly inconvenient for older guests due to the distance from the drop-off point.
The staff receive mixed reviews; however, the majority of comments are favorable, citing their friendliness and helpfulness. The free Wi-Fi service, however, is a significant downside with frequent reports of weak signals and unreliable connectivity. Parking is a highlight with many appreciating the free and spacious parking facilities.
Beds in the hotel receive mixed feedback with some guests finding them comfortable and others noting issues like insufficient cleanliness and improper room arrangements. The hotel's three-star rating is considered appropriate, although many guests believe it could reach five-star status with improvements, particularly in its internet services. Overall, guests often express a desire to return, appreciating the hotel's value, location and level of service.
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