Info
Summary of reviewsFlamingo Hotel By The Lake in Kuala Lumpur is widely appreciated for its picturesque location and stunning lake views, making it a serene retreat for guests. The strategic placement of the hotel allows easy access to main roads and facilities, including a nearby shopping center, enhancing its convenience despite being slightly distant from the city center. Guests particularly enjoy the calming and paradisical lake scenery and the hotel’s ambiance is bolstered by good service and clean surroundings, coupled with convenient car parking facilities.
The breakfast experience at the hotel receives mixed reviews. Many guests commend the beautiful setting and praise the nasi lemak for its taste, but there are notable concerns about the limited variety and repetitive menu. Some guests call for a more diverse and enriched breakfast selection to improve overall satisfaction.
Regarding the accommodations, the rooms are spacious with clean beds and delightful views, contributing to a comfortable stay. However, maintenance issues are a recurring concern with reports of dustiness, cleanliness shortcomings and outdated room conditions detracting from the experience. Specific issues include noisy air conditioning, dirty balconies and stained bedsheets.
Cleanliness feedback is varied. While some guests find their rooms very clean with good service in maintaining hygiene, many others point out significant areas for improvement such as dirty floors, unclean rooms and unsatisfactory maintenance. Additional complaints include strange odors in toilets and non-working facilities like power sockets and bathroom fixtures.
The hotel staff receive high praise for their friendliness and helpfulness. The reception and cafe personnel are often highlighted for their courteous demeanor and prompt assistance, demonstrating a dedicated commitment to guest comfort and well-being.
As for bedding, the quality and comfort of beds are inconsistent. While some guests find the beds acceptable, others report issues like hard mattresses, noisy or uncomfortable springs and aged blankets. This, coupled with occasional dustiness and stains on bedsheets, impacts the overall comfort and satisfaction with the bedding provided.
In summary, Flamingo Hotel By The Lake offers a tranquil and beautiful setting with commendable staff service and spacious accommodations. However, improvements in room maintenance, cleanliness and breakfast variety would greatly enhance the guest experience.
Show moreRead review summaries for all categories
Categories
