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Summary of reviewsThe Hilton Garden Inn Doncaster Racecourse receives commendation for its exceptional location, situated next to the racecourse and near key venues such as the rugby ground and Doncaster Dome. Visitors appreciate the easy access to public transport, ample free parking and the convenience of nearby shops and restaurants. The vistas from racecourse-facing rooms are particularly highlighted for their spectacular views, adding to the allure of this centrally yet peacefully situated hotel.
The breakfast buffet garners high praise with guests delighting in its extensive variety and tasty offerings, particularly the cooked-to-order items like poached eggs and full English breakfasts. The efficient and friendly breakfast service enhances the dining experience. Although some find the breakfast price point too high and note occasional gaps in specific items, the majority consider it well worth it, especially with the outstanding service and splendid racecourse views.
Dinner at the hotel's restaurant is likewise positively reviewed with guests commending the delicious and reasonably priced meals, particularly those enjoyed with racecourse views. Room service stands out for its efficiency and quality. A few guests noted limited menu options and occasional inconsistencies in meal quality, but overall, guests highlight the restaurant's excellent food, attentive service and standout dishes like the cheesecake.
Rooms at the hotel are described as spacious, clean and modern with comfortable beds and quality bathroom products enhancing the experience. The views, particularly those overlooking the racecourse, add to the rooms' appeal. Despite some minor complaints about room size, temperature control and noise isolation, the general consensus is positive, appreciating the high standards of cleanliness and modern design.
Cleanliness throughout the hotel is a consistently praised aspect with guests highlighting the immaculate and well-maintained rooms and communal areas. Despite minor issues like worn carpets or occasional cleaning oversights, the overall cleanliness remains commendable, contributing to a comfortable and inviting atmosphere.
The staff at Hilton Garden Inn Doncaster Racecourse are notably exceptional, often mentioned for their friendliness, helpfulness and attentiveness, adding to the positive guest experience. Although there are few mentions of less welcoming encounters and understaffing during busy periods, the overall sentiment remains overwhelmingly positive.
The hotel's free WiFi service is generally regarded as excellent with many guests noting its reliability and speed. Minor connectivity issues do occur, but they do not significantly detract from the overall positive experience.
The gym, though compact, is well-received for its modern equipment and 24-hour availability, meeting guests' fitness needs effectively. Parking facilities are convenient and mostly free, though some mention challenges during peak times and the occasional charge for in-house parking.
For families, the hotel proves accommodating, offering family-friendly services and features, contributing to a lovely stay for those traveling with children despite a few check-in issues.
Bed comfort varies among guests; many find the beds cozy and conducive to a good night's sleep, but others find the mattresses too firm and the pillows too soft. Prospective guests might consider their personal preferences for mattress firmness and pillow softness.
Overall, the Hilton Garden Inn Doncaster Racecourse maintains a high standard of modernity, cleanliness and excellent facilities, solidifying its reputation as a superb venue for leisure or business stays in Doncaster.
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