InfoSummary of reviewsGran Hotel Victoria, renowned for its strategic location in the heart of the city, offers guests easy access to key urban attractions, shops and dining options while maintaining a peaceful ambiance inside. The hotel is commended for its proximity to cultural and recreational destinations, as well as the convenience of accessible parking and transport hubs like the bus station.
The breakfast experience at the hotel receives high praise for its quality and variety, featuring options such as high-quality Iberian ham and fresh juices. Guests appreciate the attentive staff and the clean, well-organized breakfast area, though some suggest the need for more diversity in offerings.
The dinner at Gran Hotel Victoria's on-site restaurant is lauded for its excellent food and service. The restaurant is characterized by a friendly atmosphere, exceptional tapas and wine and flexible dining hours, though some find it slightly expensive.
Rooms are generally described as spacious, clean and comfortable with ample storage and modern amenities. While some guests note outdated furniture and occasional maintenance issues, the hotel staff promptly addresses any problems. Rooms with terraces and comfortable beds are particularly appreciated.
Cleanliness throughout the hotel is consistently praised with guests noting the immaculate condition of both rooms and common areas. The staff's friendly and helpful demeanor significantly enhances the guest experience with individual staff members receiving special mentions for their exemplary service.
The gym, though practical, is considered small and in need of additional equipment and updates. The swimming pool, while providing a pleasant environment, is often noted for its small size, though the rooftop terrace adds a relaxing touch. Parking facilities are mostly well-received for their convenience and security, despite some challenges with tight spaces.
Overall, Gran Hotel Victoria excels in location, cleanliness and staff service, offering comfortable accommodations and quality dining experiences. Some areas for improvement are noted, particularly in terms of room updates and additional amenities to fully meet the expectations of a 4-star hotel. Show more
