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Summary of reviewsBest Western On The Avenue is highly regarded for its exceptional location in the heart of Allentown, offering easy access to downtown Buffalo's restaurants, bars and cultural attractions. Guests find it convenient for both business and leisure activities with reliable public transport and free on-site parking being valuable additions. The local artsy vibe adds a delightful touch to the stay.
The breakfast offerings have been well-received, particularly the hot meals featuring cream cheese rolls with cherries and real scrambled eggs. Guests appreciate the variety, ample seating and the friendly staff who enhance the dining experience. While there have been minor suggestions for improvement, the overall feedback is positive with many finding the breakfast rejuvenating and plentiful.
Rooms at Best Western On The Avenue are often described as spacious, spotless and well-appointed, featuring modern amenities like microwaves and refrigerators. The serene ambiance, despite the hotel's proximity to downtown and the comfortable beds contribute to a restful stay. Though some guests noted minor issues like dated decor or occasional noise disturbances, the general consensus is that the rooms are comfortable and clean, maintaining a high standard of hospitality.
Cleanliness is a standout aspect of the hotel, frequently praised in reviews. Many guests commend the impeccable upkeep of the property, describing it as one of the cleanest hotels they've stayed in. Although there are occasional mentions of lapses in thorough cleaning, these instances are relatively isolated compared to the overall positive feedback.
The staff at Best Western On The Avenue are frequently highlighted for their friendliness and efficiency. Guests repeatedly note feeling welcomed and well-informed with specific mentions of the exceptional service provided by the front desk team, including individuals like Troy. The staff's courteous and helpful nature significantly enhances the overall guest experience.
Parking at the hotel is a mixed aspect; while free parking is a significant perk, the limited and cramped spaces can sometimes be challenging, particularly during peak times or adverse weather conditions. Despite these challenges, the convenience of having on-site parking remains a noted benefit.
In conclusion, Best Western On The Avenue offers a well-located, comfortable and clean stay with exceptional service and a highly appreciated breakfast, making it a great choice for visitors to Buffalo.
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