Info
Summary of reviewsHotel Royal Spa enjoys a prime location that consistently garners praise from guests. Situated adjacent to a beautiful and historical park, the hotel offers a serene setting for those seeking a relaxing stay amidst natural beauty. Its central positioning provides easy access to major attractions and amenities, enhancing the convenience factor. Despite some concerns about poor lighting at night, the hotel's location remains a standout feature complemented by impressive facilities such as a pool, sauna and wellness area.
The breakfast at Hotel Royal Spa receives widespread acclaim for its quality and variety. Guests appreciate the buffet-style offerings that cater to various tastes, describing the breakfast as sensational and perfect. Despite minor issues like overcooked eggs and watered-down juices, the overall sentiment remains highly positive, making the breakfast a significant highlight of the hotel experience.
Dinner at the hotel is also well-received with many guests praising the delicious and diverse selection available at the buffet. The food meets expectations with positive comments about its taste and quality. While there was a suggestion for improvement, the general feedback is favorable, making the dining experience a notable feature.
The rooms at Hotel Royal Spa receive mixed reviews. Guests often praise the spaciousness and comfort of the accommodations, noting amenities like jacuzzi baths and comfortable bedding. However, inconsistencies in room standards are evident with several complaints about outdated and worn-out furniture, maintenance issues and cleanliness concerns. Despite the spaciousness and comfort of some rooms, the disparity in quality and upkeep impacts the overall experience.
The hotel's cleanliness is generally commended with high hygiene standards and a clean environment frequently mentioned. However, some guests highlighted areas needing improvement, noting issues like outdated linens, untidy balconies and missed cleaning spots. While the rooms are mostly clean, enhanced attention to detail and regular updates could improve the experience.
Staff at Hotel Royal Spa are typically described as friendly, professional and accommodating, especially the reception team. While there are isolated instances of less satisfactory service, the overall atmosphere created by the staff contributes positively to guest experiences. Consistency in service, particularly in the restaurant and breakfast areas, could benefit from some improvements.
The pool and wellness facilities receive praise for their cleanliness and appeal. Families particularly appreciate the dedicated children's pool. However, additional charges for pool usage, restrictions on children's access after certain hours and the pool's small size are points of concern for some guests.
Reviews regarding the beds are mixed. Some guests find the beds comfortable, while others cite issues with hard mattresses, small bed sizes and occasional cleanliness problems. These varying experiences reflect a need for more consistency in bedding quality.
Overall, while Hotel Royal Spa offers a generally pleasant stay with a few standout features, it falls short of the four-star luxury standards it advertises. The hotel's outdated state and discrepancies in service and amenities suggest that it aligns more closely with a two or three-star establishment.
Show moreRead review summaries for all categories
Categories
