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Summary of reviewsThe Riverside, nestled by a stunning river and within sight of Salisbury Cathedral, offers guests a serene escape with picturesque views and convenient proximity to the city center. The hotel provides scenic walking routes and a shuttle service, further enhancing accessibility to nearby attractions.
Guests consistently praise the spacious, clean and recently refurbished rooms, particularly those overlooking the river and cathedral. The garden terrace is a lovely spot for relaxation, while the hotel's tranquil setting strikes a perfect balance between convenience and peacefulness. The welcoming and helpful staff, along with the ample parking facilities, add to the overall charm and convenience of The Riverside.
The breakfast offerings are highly commended for their variety, quality and plentiful portions, catering to various dietary needs including vegetarian and vegan options. Despite minor critiques about cost and occasional disorganization, the breakfast experience is generally positive, highlighted by the beautiful dining areas and attentiveness of the staff.
While some guests express disappointment over the absence of an on-site dinner service, the reception staff’s helpful dining recommendations and shuttle service to local restaurants help mitigate this issue. When meals are available, the quality and presentation receive high praise.
The Riverside excels in cleanliness with rooms and common areas meticulously maintained. Guests appreciate the modern décor and fresh ambiance, affirming the hotel’s commitment to a comfortable and clean environment.
The staff at The Riverside receive widespread acclaim for their friendliness, attentiveness and exceptional service. From reception to housekeeping, the team goes above and beyond to ensure guest satisfaction, contributing significantly to repeat business.
The hotel's free wifi and parking facilities are also positively highlighted with reliable internet service and ample, secure parking adding to the stress-free experience.
Family-friendly amenities, including spacious family rooms and a helpful shuttle service, make The Riverside an ideal choice for those traveling with children. The convenience of the location, along with the staff's accommodating nature, ensures a pleasant stay for families.
Beds at The Riverside are often described as very comfortable, featuring king-size options and plush mattresses, though some guests mention minor issues with firmness or bedding size.
Overall, The Riverside provides a charming and comfortable three-star experience, underpinned by excellent staff service, pristine accommodations and a strategic, scenic location. It stands out as an ideal retreat for travelers seeking tranquility, convenience and a touch of elegance.
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