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Summary of reviewsThe Ercilla Embarcadero Hotel consistently receives high praise for its remarkable attributes, creating a delightful guest experience. Nestled in a picturesque waterfront setting among beautiful mansions and villas, the hotel’s location is often described as exceptional. Guests enjoy stunning sea views, easy access to the promenade, harbor and beach and the convenience of a nearby subway station for trips to Bilbao. The picturesque surroundings and the hotel's lovely garden and historic building further enrich the stay, making it a perfect coastal retreat.
The breakfast experience is generally well-regarded with descriptions such as delicious, complete and of good value. Guests appreciate the various options available, particularly the opportunity to enjoy breakfast on the terrace. Although a few reviews suggest minor improvements, the overall sentiment is positive, highlighting the quality and variety of the breakfast offerings.
Dinner at the on-site restaurant also receives accolades with guests lauding the wonderful food, spacious setting and varied menu. The cozy terrace and access to the promenade enhance the dining experience, despite occasional mentions of simplistic cuisine. Overall, the restaurant is considered to deliver wonderful meals and a delightful ambiance.
The rooms at Ercilla Embarcadero Hotel are frequently celebrated for their cleanliness, comfort and tasteful design. Guests appreciate the spectacular sea views from balconies or terraces, the spaciousness and the elegant decor. While some rooms may feel a bit small, the overall feedback is very positive, highlighting the exceptional comfort and well-maintained facilities.
Cleanliness throughout the hotel receives consistent praise with guests noting immaculate and very comfortable rooms. Occasional minor issues do not diminish the overall high standard of hygiene and comfort that the hotel maintains.
The staff at Ercilla Embarcadero Hotel are highly commended for their friendliness, professionalism and attentiveness. The reception and restaurant teams are specifically mentioned for their excellent service, contributing significantly to the positive guest experiences.
Parking is found to be convenient and secure, despite the nightly charge. Guests value the spacious and accessible parking facilities, which add to the hotel's practicality, especially for those traveling by car.
For families and pet owners, the Ercilla Embarcadero Hotel stands out as an ideal choice. The family-friendly and pet-welcoming services, including thoughtful amenities and a warm, attentive environment, make it a preferred option for family stays.
Bedding is generally well-received with many guests describing the beds as very comfortable and clean, although a few note the need for slightly larger sizes. Nonetheless, the overall impression is one of a restful sleep experience.
Overall, Ercilla Embarcadero Hotel delivers a luxury experience with meticulous attention to detail, a fantastic restaurant and top-notch amenities, all set in a prime, beautiful location. The combination of excellent service, cleanliness, comfort and family-friendly atmosphere ensures a superb and memorable stay for all guests.
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