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Summary of reviewsAlbergue Bide-Ona enjoys favorable reviews from guests, particularly for its central location, cleanliness and welcoming staff. Situated in Portugalete and conveniently close to the Bilbao metro station, the hostel is ideal for travelers, especially those on the Camino de Santiago. Visitors appreciate the proximity to the city center, essential amenities and the inn's calm and airy atmosphere, despite minor noise from a nearby bar.
The hostel provides a modest but appreciated breakfast service, including coffee, pastries and toast with butter and jam, available early for those continuing their Camino journey. For a small fee, guests can enjoy a more substantial breakfast. The owner personally prepares breakfast trays, adding a personal touch that many find delightful.
Accommodation at Albergue Bide-Ona strikes a balance between comfort and practicality. The bunk beds come with individual lockers and the larger rooms offer generous space between beds. Guests commend the hostel's consistent cleanliness with well-maintained showers, toilets and communal areas. While some rooms might feel overcrowded and the mattresses a bit worn, the clean environment and friendly staff make it a good choice for travelers.
The hostel's cleanliness is a standout feature with guests noting the spotless condition of bathrooms, showers and common areas. The bedding is fresh and inviting and there is a strong emphasis on COVID-19 prevention measures, enhancing the sense of safety. Some noise from bunk beds and occasional wear on facilities are minor issues in an otherwise impeccable environment.
Staff at Albergue Bide-Ona are frequently praised for their exceptional friendliness and attentiveness. The welcoming nature of the personnel, including Vicky and Martin, contributes significantly to positive guest experiences. The elderly couple managing the hostel are particularly noted for their warm hospitality and thorough explanations, reinforcing the hostel's reputation for excellent service.
Despite mixed reviews on the beds with some discomfort noted due to worn mattresses and creaky frames, the overall comfort, cleanliness and community-oriented aspects of Albergue Bide-Ona make it a highly recommended option for travelers.
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