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Summary of reviewsThe Platinum Motel is highly regarded for its prime location, offering convenience with its proximity to the airport, major highways, shopping centers and public transport. Ideal for both event attendees and explorers, the motel's accessibility is a major draw for visitors.
Guests generally appreciate the spacious rooms, which are noted for being quiet and well-equipped with essentials such as a microwave, kettle, toaster and fridge. Comfortable beds contribute to restful nights, although some visitors have noted that the decor and amenities could use an update. While initial concerns about cleanliness were mentioned, many found their accommodations to be well-maintained overall.
Mixed reviews were received regarding cleanliness with some guests praising the tidy and affordable rooms, assisted by kind and accommodating staff. However, issues such as mold, dust and dirty air conditioners were noted, pointing to a need for better maintenance in some areas.
The exceptional service provided by the Platinum Motel's staff is a standout feature with numerous guests praising the friendly, helpful and accommodating nature of the team. Receptionists are often commended for their welcoming attitude and efficient handling of check-ins and check-outs.
The pool area received varying feedback, as some guests enjoyed a clean and relaxing experience, while others faced disappointment due to maintenance shortcomings and occasional closures. Nevertheless, the potential for this amenity to enhance guest satisfaction remains evident.
Free on-site parking is highlighted as a key advantage, suitable for various vehicle sizes, including trucks. Despite occasional limitations in space and security concerns, this feature adds significant value to the overall guest experience.
Lastly, the beds at Platinum Motel earn high praise for their comfort with many guests enjoying restful sleeps on clean, fresh linen. While some minor issues with bedding were noted, the general consensus points towards a comfortable and valued stay.
In summary, the Platinum Motel is appreciated for its convenient location, comfortable rooms, outstanding staff service and practical amenities with room for improvement in areas of cleanliness and maintenance.
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