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Summary of reviewsNH Ciudad de Cuenca receives highly favorable reviews for several aspects, making it a popular choice among travelers. Situated in a tranquil, modern part of Cuenca, the hotel offers easy and free parking options, which are especially convenient for those traveling by car. While it is not located in the historic center, the proximity to local cafes, restaurants, and shops enhances its appeal, and a bus stop nearby ensures convenient access to the old town.
Guests frequently commend the hotel for its exceptional breakfast experience, highlighting the extensive variety and quality of offerings. The buffet is praised for its fresh ingredients and well-maintained selection, including hot dishes and Spanish specialties, supported by attentive and friendly service from the staff.
The rooms are another area of acclaim, known for their spaciousness, cleanliness, and comfort. The large, comfortable beds and modern amenities contribute to a restful and enjoyable stay, as do the well-designed and attractive room interiors. The hotel staff consistently receive accolades for their exemplary service, with guests appreciating their warm and accommodating nature.
The cleanliness of NH Ciudad de Cuenca stands out, with spotless rooms and thorough hygiene protocols ensuring a safe and comfortable environment for guests. Furthermore, the hotel caters well to families and pet owners, offering spacious rooms, special amenities for children, and a pet-friendly policy that includes thoughtful touches for those traveling with furry companions.
While the WiFi and dinner services receive mixed reviews, with some noting limitations in connectivity and menu variety, these do not overshadow the overall positive guest experience. The hotel is particularly recommended for its comfort, high-quality breakfast, and excellent service, making it a strong choice for both leisure and business travelers seeking value for money.
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