InfoSummary of reviewsQuest Serviced Residences in Cebu receives overwhelmingly positive reviews, particularly in terms of its prime location, accommodating staff, and comfortable accommodations. Situated conveniently near Ayala Mall and Ayala Center Cebu, the hotel offers guests easy access to shopping, dining, and transportation, making it an ideal choice for those looking to explore the city. Its strategic location is frequently highlighted as a standout feature, praised for providing excellent value for money and enhancing the overall guest experience.
The hotel’s breakfast offerings are largely celebrated, with an extensive and appetizing selection catering to both Western and local tastes. Guests often describe the breakfast as delicious and satisfying, with the buffet appealing to all ages. Although some minor concerns were noted, such as early clearing of items and slight inconsistencies in quality, the overall feedback remains favorable, especially with the discounted breakfast option for residence guests.
Rooms at Quest Serviced Residences are appreciated for their spaciousness and comfort, ideal for families or travelers seeking a home-like atmosphere. The accommodations are well-equipped with practical amenities like a washing machine and a simple kitchen, enhancing convenience for longer stays. Reviews consistently praise the cleanliness and daily housekeeping, though some suggest improvements in pest control and deeper cleaning in certain areas. Despite minor maintenance issues, the general consensus is that the apartment-style accommodations offer a pleasant and comfortable stay.
The staff at Quest Serviced Residences receives high commendation for their friendliness and professionalism, contributing significantly to a positive guest experience. Guests consistently highlight the exceptional service from check-in to check-out, with staff going above and beyond to meet guest needs. While isolated incidents of minor service delays were mentioned, these do not detract from the overall impression of attentive and reliable service.
Lastly, the comfort of the beds is a notable strength, with descriptions of them being "very comfortable" and "super comfortable." While some guests found the mattresses too firm, the overall feedback suggests that the bedding generally contributes to a restful stay. Overall, Quest Serviced Residences offers excellent accommodations, enhanced by strategic location and commendable service, making it a favored choice for visitors to Cebu. Show more