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Summary of reviewsHoliday Inn New Orleans West Bank Tower by IHG is favorably situated for those looking to explore New Orleans without being engulfed in its bustling inner city. The hotel's strategic location near major highways, the French Quarter, and the cruise port makes it an ideal choice for travelers. Guests appreciate the ease of access to attractions and the convenience of nearby shopping and dining options, along with the comprehensive free parking offering.
The accommodations are particularly praised for their cleanliness and spaciousness. The rooms, described as well-maintained and quiet, offer modern amenities and impressive city views due to the hotel's unique circular design. Recent renovations have reportedly enhanced the comfort and overall guest experience, with many guests highlighting the exceptional comfort of the beds for a restful night's sleep.
The hotel staff consistently receives accolades for their friendliness and professionalism, contributing significantly to a positive guest experience across the board. From check-in to dining, the staff's attentiveness and willingness to assist are frequently commended, with specific mentions of individuals who have gone above and beyond in their service.
While the breakfast experiences vary, many guests find the buffet options satisfactory, appreciating the flavorful dishes and the attached restaurant's offerings. Although service can occasionally be slow during busy periods, many guests still consider the dining experience enjoyable. Dinner at the hotel's restaurant garners positive feedback for its quality meals and attentive service, with room service providing an added convenience.
The pool area offers a spacious and pleasant outdoor respite, though cleanliness and availability can fluctuate. Families find the hotel accommodating and welcoming, benefiting from amenities such as the fitness center and the easy access to popular attractions.
Overall, Holiday Inn New Orleans West Bank Tower by IHG presents a clean, comfortable, and conveniently located base for exploring New Orleans, marked by outstanding service and accommodations that cater well to both individual travelers and families.
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