Overall, the Home2 Suites by Hilton Cleveland Independence is a great hotel with a good pool and exercise center. Although the pool is currently closed due to COVID-19 restrictions, many guests were understanding and recognized the situation. The pool area was cold and there were some issues with towels, but these were minor setbacks. Some guests even reported that the pool did not work at all. Despite these issues, many guests chose to stay at this hotel because of the pool and are eagerly awaiting its reopening.
Embassy Suites by Hilton Cleveland Rockside is a great four-star hotel option for travelers. With its superb facilities and services, guests have described their stay as pleasant and enjoyable. Even though some guests mentioned the hotel being a bit old, the majority of reviewers have praised the hotel, calling it a fantastic place to stay. The hotel is decently priced and provides a fair experience for its guests. While there were a few guests who found their experience to be poor, overall, the hotel provides a decent night's stay with great service and facilities. If you are visiting Cleveland, Embassy Suites by Hilton Cleveland Rockside is an excellent option to consider.
Overall, Holiday Inn Cleveland - South Independence by IHG is a great option for a short stay or staycation. The hotel offers reasonable accommodation with everything guests need, making it a great value for money. Many guests have rated their stay as very good or superb with particularly positive reviews for its location near activities at the nearby school. While some guests have noted that the hotel could use some updates and that the rooms are slightly overpriced with uncomfortable beds, these drawbacks did not detract from their overall enjoyment of their stay. Some guests have also expressed dissatisfaction with the deposit refund process. However, despite these criticisms, Holiday Inn Cleveland - South Independence remains a good choice for anyone looking for an affordable and convenient hotel option.
Ramada by Wyndham Cleveland Independence is a hotel with a convenient location for easy access to the city and nearby places. The hotel is near the Cleveland Clinic, making it an ideal spot for those who need to visit the hospital. Guests appreciate the nearby restaurants, offering plenty of choices for dining. The breakfast included with the stay has mixed reviews with some guests disappointed with the poor variety of packaged muffins, while others found the banana and fruit bar options satisfactory. The hotel receives mixed reviews on the quality of their rooms with some guests reporting peeling wallpaper and outdated fire escape routes. The cleanliness of the hotel is also mixed with reports of some issues such as hair in the shower, bugs in the bed and mold on the walls. However, some reviewers countered with positive comments about clean rooms and helpful staff. The staff at the hotel is friendly and accommodating, always willing to go above and beyond. The hotel's parking lot receives mixed reviews with some guests finding it inconveniently laid out with poor signage and a lack of lighting while others found it convenient and accessible. Overall, guests should be aware of the mixed reviews, but the Ramada is a reasonable choice for those looking to visit Cleveland.
Red Roof Inn Cleveland - Independence is praised for its excellent location, providing guests with easy access to local amenities and attractions. Its proximity to the interstate and various dining options adds to its convenience, making it an attractive choice for travelers. The area is celebrated for its beautiful surroundings, enhancing the overall experience for guests. Visitors appreciate the strategic positioning, serving a diverse range of needs and interests.
The rooms offer a mixed experience, with some guests highlighting comfortable beds and appreciating the hotel's convenient location. The price point is deemed reasonable, though room cleanliness has been a consistent concern, with reports of unpleasant odors and maintenance issues. While some rooms are visually appealing, others have faced degradation over time, indicating a need for more consistent upkeep.
Cleanliness is a significant area of concern, with guests frequently noting issues such as stained sheets and dirty floors. The inconsistent cleaning left some visitors dissatisfied, pointing to a need for improved protocols and staff accountability. Despite these challenges, occasionally rooms are reported to be clean, quiet, and equipped with comfortable beds.
The staff experience is generally positive, with many guests commending their friendliness and accommodating nature. Quick check-ins and a pleasant atmosphere were often appreciated. However, there are instances of inconsistent service, including reports of rudeness and slow responses from certain staff members.
Bed quality varies significantly across rooms, with mixed reviews indicating disparities in comfort and cleanliness. Some guests found their beds comfortable, contributing to a restful stay, while others noted issues such as lack of support or dirty bedding.
Overall, Red Roof Inn Cleveland - Independence is favored for its location and friendly staff, but improvements in room cleanliness and bed quality are needed to enhance guest satisfaction further.
Wyndham Independence offers a superb and exceptional stay in the Independence area. Guests have left mostly positive reviews highlighting the hotel's comfortable and affordable facilities and services. While there are a few negative comments regarding the lack of amenities and slamming doors in the hallways, the majority of guests seem pleased with their stay at this 4 star hotel. It's worth noting that the hotel does not offer an open pool or complimentary breakfast.
La Quinta Inn by Wyndham Cleveland Independence enjoys a highly praised location, conveniently situated near downtown Cleveland, major freeways and a variety of dining options. Guests appreciate the proximity to Progressive Field and the ability to walk to nearby bars and restaurants, making it ideal for both business and leisure trips. The hotel's location is consistently considered safe and accessible, despite mention of outdated rooms and small televisions.
Breakfast receives mixed reviews with guests valuing the complimentary meal's convenience and basic offerings like muffins and granola bars. The clean and well-maintained breakfast area with attentive staff also gets positive notes. However, a lack of variety and early closing times prompt some disappointment among guests, especially those with dietary restrictions.
Room quality at the hotel varies significantly. While many guests find the rooms spacious, clean and comfortable with modern updates and useful amenities like microwaves and refrigerators, others report issues with worn furniture, unclean carpets and decor that doesn't match online photographs. Despite some rooms catering well to accessibility needs, the overall sentiment suggests a need for refurbishment.
Cleanliness is another category with mixed feedback. Some visitors commend the clean, comfortable rooms and appreciate the good price point. However, numerous complaints highlight dirty bathrooms, floors, bedding and unpleasant odors. Specific issues like soap scum, mold and unclean carpets also mar the cleanliness reputation, indicating room for improvement.
The hotel's staff are widely praised for their friendliness, professionalism and attentiveness, making many guests' stays memorable. The courtesy and efficiency of individuals like the front desk personnel and manager Gini stand out. Although there are occasional mentions of rudeness and misinformation, the overall guest experience with the staff is positive.
Opinions on the beds are divided. Many guests find the beds comfortable and clean with some highlighting the softness and value for money. However, others report problems with worn, broken down and uncomfortable mattresses, suggesting that some beds need replacing or better maintenance.
In summary, La Quinta Inn by Wyndham Cleveland Independence excels in location and staff hospitality while facing challenges in room quality and cleanliness. Improvements in breakfast variety and bed maintenance could enhance the overall guest experience.
The Comfort Inn Independence - Cleveland offers a pleasant stay for travelers, particularly noted for its strategic location and accommodating amenities. Nestled on a hill near major highways, it provides easy access to the Cuyahoga Scenic Railway and Cuyahoga National Park, striking a perfect balance between seclusion and connectivity. Guests appreciate the quiet and safe neighborhood, with plenty of nearby restaurants and shops enhancing the appeal.
Breakfast at the hotel generally garners positive feedback, with guests enjoying the complimentary selection, particularly homemade waffles and yogurt. The hot breakfast options are frequently praised for their quality, proving to be a pleasant surprise and adding value to the overall experience.
Rooms are particularly highlighted for their cleanliness, spaciousness, and comfort, with quiet surroundings contributing to a restful stay. While some issues like outdated decor and minor cleanliness hiccups are occasionally mentioned, the rooms largely provide satisfactory accommodation.
The hotel's staff is frequently commended for their friendliness and professionalism, creating a welcoming atmosphere. While there are sporadic reports of less favorable interactions, the majority of guests are impressed by the staff's dedication to service.
Lastly, the beds receive predominantly positive reviews for their comfort, aiding restful nights, though some guests find them slightly uncomfortable. Overall, Comfort Inn Independence - Cleveland remains a reliable choice for travelers looking for cleanliness, comfort, and convenience in their accommodations.
The Holiday Inn Express Cleveland Airport - Brook Park by IHG is a great choice for travelers looking for a convenient location near Cleveland Airport. Guests have praised the hotel's proximity to the airport and other amenities, as well as the helpful and friendly staff. While opinions on the breakfast were mixed, many guests found it to be great and appreciated the grab and go option. The rooms were generally clean and comfortable, although some guests noted issues with damp carpets and outdated bathrooms. Overall, the hotel was praised for its cleanliness and comfort. The staff received high marks from most guests with only a few negative comments about one manager. If you're looking for a hassle-free and comfortable stay near Cleveland Airport, consider the Holiday Inn Express Cleveland Airport - Brook Park.
The Best Western Airport Inn & Suites Cleveland receives strong praise overall for its strategic and convenient location, notably being close to the airport and major highways, complemented by a reliable shuttle service. Travelers appreciate the ease of access and comfortable stay offered at an affordable rate, bolstered by amicable service.
Guests frequently highlight the breakfast experience as a standout feature, noting the variety and quality of the offerings, including hot options and an amusing pancake machine. The breakfast area receives commendations for contributing to a pleasant morning start, though a minor suggestion to reduce salt levels has been noted.
Room quality is generally described as clean and comfortable, with recent updates enhancing the experience. However, occasional reports of cleanliness issues suggest that further attention in this area could enhance guest satisfaction. The staff receives consistent accolades for their exceptional friendliness and helpfulness, contributing to a welcoming environment.
The pool offers a mixed experience; while some appreciate it as a nice spot for relaxation, there are disruptions with availability and maintenance. Checking its status beforehand could be advantageous for potential visitors. Lastly, opinions on bed comfort vary, with some guests finding them satisfactory and others citing firmness and maintenance concerns.
Overall, the Best Western Airport Inn & Suites Cleveland provides a favorable stay, with a focus on strategic location, quality breakfast, and excellent staff service. Addressing the sporadic issues concerning cleanliness and bed comfort could further bolster guest experiences.
The Orbit Hotel, Trademark Collection by Wyndham, consistently impresses guests with its convenient location near the Cleveland Airport. The ease of access to the terminal and car rental facilities, complemented by a shuttle service, offers significant convenience for travelers. Its unique history as a remodeled NASA office adds novelty to the experience, providing guests with a cool and distinctive ambiance.
The accommodation features modern, spacious rooms that guests find remarkably clean, often highlighting their European style and comfort. Equipped with amenities such as Keurig coffee makers and walk-in showers, the rooms enhance the luxurious feel of the stay. The overall cleanliness of the hotel is a standout feature, with immaculate rooms and inviting common areas contributing to a pristine environment.
The Orbit Hotel's breakfast service garners positive yet mixed reviews. While guests appreciate the inclusion of breakfast and find it generally delicious, there's room for improvement in variety and freshness. Nonetheless, the quality of breakfast adds value to the stay, with the automatic pancake machine and space travel theme enhancing the unique charm of mealtime.
Guests also commend the hotel staff for their friendliness and helpfulness, with numerous mentions of specific employees like Edward and Nicole who greatly enhanced the guest experience. The courteous and welcoming demeanor of the front desk personnel contributes to a warm and inviting atmosphere throughout the hotel.
The comfort of the beds is another highlight, with many guests praising the cozy bedding and pillows for a restful night’s sleep. Despite a few mentions of firm mattresses, the overall sentiment around the bedding remains positive, bolstered by the spacious and comfortable layout of the rooms.
In summary, The Orbit Hotel combines convenience, cleanliness, and excellent service to create a compelling choice for travelers seeking an airport-adjacent accommodation with unique flair and modern amenities.
Ramada by Wyndham Cleveland Airport West caters to travelers with a prime location near Cleveland Airport, making it a top choice for those needing convenient access to early flights or airport facilities. The hotel's shuttle service enhances this convenience, allowing easy transfers to and from the airport. The surrounding area is also accommodating, offering dining options and green spaces within a short distance. Guests frequently commend the staff for their friendliness and helpfulness, which positively impacts the overall guest experience.
However, the hotel's breakfast offerings leave much to be desired. Guests often find the selection limited and inadequately stocked with basic items like fresh coffee sometimes missing. The room conditions also draw considerable criticism, as many guests report cleanliness and maintenance issues. Old, outdated furnishings, dirty linens and unpleasant odors, including cigarette smoke and mustiness, are common complaints. Bathrooms particularly suffer from mold and general uncleanliness.
The overall cleanliness of the hotel garners overwhelmingly negative feedback. Guests describe the property as having filthy floors, stained and smelly upholstery and bedding and pervasive odors throughout. Issues such as malfunctioning plumbing, broken locks and an unkempt external environment are also noted.
There is a dichotomy in the feedback about the staff. While many guests praise the staff's friendliness and helpfulness, others report encounters with rude and inattentive employees, particularly at the front desk.
Despite these shortcomings, feedback on the beds is largely positive with many guests finding them quite comfortable and clean, contributing to a satisfactory sleep experience thanks to the soft and cozy king-sized beds.
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