InfoSummary of reviewsThe 'ibis Bridgwater, M5 Jct23' emerges as a convenient and strategic stopover for travelers, particularly those en route to the south-west of England. Its location, just off the M5 motorway, is frequently praised for ease of access, making it an ideal halfway point for long journeys. Despite being situated in an industrial area, guests often find the surroundings surprisingly quiet and conducive to rest. The convenience of ample parking and clean, modern facilities further adds to its appeal. The hotel's beneficial location within a business park also suits business travelers well.
Breakfast receives mixed reviews; while some guests appreciate the tasty, ample buffet with early opening hours, others report issues with food quality and supply management. Dinner experiences also vary. The food quality garners positive feedback with dishes like the burger and chicken curry being popular favorites. However, service delays and limited menu options detract from the dining experience.
Room reviews are characterized by a dichotomy. Positive comments highlight cleanliness, modern design and comfortable, spacious setups with good amenities. However, complaints about poor lighting, ventilation issues and inconsistent cleanliness standards create a less favorable impression for some.
The cleanliness of the hotel is a strong positive with many guests noting the well-maintained environment and stylish decor. A few isolated concerns about areas needing a deeper clean do arise but do not overshadow the overall high standards.
The staff at 'ibis Bridgwater' consistently receive high marks for their friendliness and professionalism. Guests often mention feeling welcomed and well-assisted with particular praise for certain employees who go above and beyond to enhance the guest experience.
Free WiFi is offered, but the connectivity quality varies with some guests experiencing weak or non-existent signals, especially on higher floors.
Parking is ample and modern but comes with a £9 per day fee, which many guests deem excessive. The hotel’s EV charging facilities are a standout feature, catering well to guests with electric vehicles.
The hotel also accommodates families comfortably with interconnecting rooms and a welcoming atmosphere, despite the occasional noise and limited dining options during peak times.
Lastly, the beds at 'ibis Bridgwater' are largely praised for their comfort, though preferences regarding mattress firmness vary among guests.
All in all, 'ibis Bridgwater, M5 Jct23’ offers a practical, modern and comfortable stay with excellent access to travel routes, though there is room for improvement in breakfast management, room upkeep and WiFi connectivity. Show more
